Angelisa Olson
Clarkston,WA
Overview
23
23
years of professional experience
Work History
Shift Lead
Walgreens
Clarkston, WA
09.2023 - Current
- I hold store keys and do price overwrites and voids and money drops at the cash registers
- I also ensure the floor is stocked and delegate the associates to ensure the best practice of the store
In Home Caregiver
All Ways Caring HomeCare
Clarkston, WA
07.2023 - 03.2024
- I go into clients homes and provide ADL's to clients that are unable to do ADL's on their own
- I assist with meal prep, housework, etc
Social Services/Discharge Planner
Cascadia Of Lewiston
Lewiston, ID
12.2022 - 07.2023
- I send referrals for discharge planning and schedule care conferences
- I also talk to patients about their long term goals after their short term rehab
- I currently work in a skilled nursing facility
Patient Services Coordinator
Cordant Health Solutions
Lewiston, ID
01.2022 - 12.2022
- I pick up medication at a local pickup location and deliver to patients after their initial appointment at the clinic I'm stationed at
- I also talk to patients that may not be on the program and try to get them interested in joining the program
Caregiver/CNA
Open Arms Home Care
Lewiston, ID
05.2021 - 12.2021
- Caregiver for several clients! I would go into their home and assist with ADL's as needed according to the care plans
- Checked vital signs
- Administered clients' medication
- Assisted with wound care
- Assisted clients with basic activities of daily living
Caregiver/CNA
Care Connection Home Care
Lewiston, ID
06.2019 - 05.2021
- Caregiver for several clients! I would go into their home and assist with ADL's as needed according to the care plans
- Checked vital signs
- Administered clients' medication
- Assisted with wound care
- Assisted clients with basic activities of daily living
CUSTOMER SERVICE SPECIALIST 2
CAMBIA HEALTH SOLUTIONS
Lewiston, ID
11.2015 - 06.2019
- I was in Customer Service
- I took calls and assisted members with questions they have about their insurance
- I also help with basic underwriting (like application status and what is required to proceed)
- I also do basic Web Support Tier 1
- For underwriting I have access to salesforce and can tell members the status of an application and what documents we need to proceed with the application
- For web support I assist the members with signing into the online services and walk them through the navigation
Medication Aide/Floor Lead
Brookdale Senior Living
Lewiston, ID
04.2014 - 11.2015
- I was on the Medication Cart; however, I was trained as a Resident Aide
- I Work both positions at the facility I was employed with
- I follow charts and administer medications to patients who are unable to administer the meds themselves
- I also help the residents with toileting, dressing, and any necessary help they need
Service Desk Associate/Safety Lead
Wal-Mart Stores
Clarkston, WA
07.2009 - 04.2014
- I was in the Customer Service Desk, but I was also a store Floater
- I was trained in the entire store so I could pretty much work wherever they wanted me to, and not have to be trained
- I was also the Safety Team Lead
- I ensured the safety of the store associates, customers, and managers
- I kept track of the team and ensure they are doing their jobs assigned to them within the team
- I have led the store to over one hundred days accident free
Lead Teacher
TenderCare Children's Center
Lewiston, ID
09.2008 - 12.2008
- I was the lead teacher
- I made sure the children were safe and happy with crafts for proper age levels and activities that suited their needs
AmeriCorps Member
Washington Reading Corps
Spokane, WA
08.2007 - 08.2008
- Company Overview: WA State Vista AmeriCorps Program
- I was a Volunteer Coordinator for the WA State Vista AmeriCorps Program
- I tended to the volunteers in the Reading Program at the local Elementary School I served in
- I would set up groups and interview the volunteers and put them with the students they were assigned to
- Attended many conferences and traveled when required
- WA State Vista AmeriCorps Program
AmeriCorps Member
Community Action Partnership
Lewiston, ID
08.2005 - 08.2007
- I was a Childcare Provider and helped in the classroom when and where needed
- This was a two year program
- So when service ended I was done
- Attended many conferences and traveled when required
Library Assistant
Lewis-Clark State College Library
Lewiston, ID
01.2005 - 09.2006
- I was a Library Assistant
- It started out as work study then became my part time job
- I would shelve books, assist customers with questions and concerns they have towards books
- I also did cash handling
Lead Teacher
World of Wonder Childcare Center
Clarkston, WA
08.2003 - 07.2004
- Company Overview: COMPANY IS OUT OF BUSINESS
- I was a Childcare Provider and helped in the classroom when and where I was needed
- I spent most of my time with the infants
- COMPANY IS OUT OF BUSINESS
Telemarketer
Teleperformance USA
Lewiston, ID
10.2002 - 06.2003
- Company Overview: COMPANY IS OUT OF BUSINESS
- I was a telemarketer
- I would sell goods and services to customers that would meet their everyday needs
- I met sales goals and quota daily to insure my income
- I did this at a call center
- COMPANY IS OUT OF BUSINESS
Front Counter Worker
Dairy Queen
Lewiston, ID
04.2002 - 07.2002
- I was Front Counter Help
- I would take orders, money, and make meals for customers
- I also would clean up the lobby and any other jobs that were assigned to me by the manager
Timeline
Shift Lead
Walgreens
09.2023 - Current
In Home Caregiver
All Ways Caring HomeCare
07.2023 - 03.2024
Social Services/Discharge Planner
Cascadia Of Lewiston
12.2022 - 07.2023
Patient Services Coordinator
Cordant Health Solutions
01.2022 - 12.2022
Caregiver/CNA
Open Arms Home Care
05.2021 - 12.2021
Caregiver/CNA
Care Connection Home Care
06.2019 - 05.2021
CUSTOMER SERVICE SPECIALIST 2
CAMBIA HEALTH SOLUTIONS
11.2015 - 06.2019
Medication Aide/Floor Lead
Brookdale Senior Living
04.2014 - 11.2015
Service Desk Associate/Safety Lead
Wal-Mart Stores
07.2009 - 04.2014
Lead Teacher
TenderCare Children's Center
09.2008 - 12.2008
AmeriCorps Member
Washington Reading Corps
08.2007 - 08.2008
AmeriCorps Member
Community Action Partnership
08.2005 - 08.2007
Library Assistant
Lewis-Clark State College Library
01.2005 - 09.2006
Lead Teacher
World of Wonder Childcare Center
08.2003 - 07.2004
Telemarketer
Teleperformance USA
10.2002 - 06.2003
Front Counter Worker
Dairy Queen
04.2002 - 07.2002