Angelisa Phelps
Oakland,TN
Summary
Detail-oriented Deputy Title Clerk well-versed in receiving, organizing and processing paperwork for Fayette County Clerks Office . Great at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management, and problem-solving abilities developed over 3 years. Previously, worked 2 years in retail. A strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Deputy Clerk
Fayette County Clerks Office
Somerville, TN
10.2023 - Current
- Processed marriage licenses, business licenses, vehicle registration, and title work.
- Processed payments for services.
- Performed general office duties such as photocopying, scanning, and emailing documents.
- Entered data into computer systems accurately and efficiently.
- Answered telephone to take messages or redirect calls to appropriate colleagues.
- Operated standard office equipment like printers, copiers, and telephone systems.
- Preserved files and records to keep up-to-date and easily accessible.
- Answered customer inquiries via phone.
- Collected, counted and disbursed money for transactions.
- Ran two satellite offices.
- Processed vehicle titles and registrations accurately and efficiently.
- Maintained compliance with state regulations governing title transfers and documentation.
- Collaborated with dealerships to resolve title discrepancies and expedite processing.
- Trained junior staff on title processing procedures and best practices.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Collected taxes and fees, submitted payments and issued receipts.
Guest Lead
Arula
Germantown, TN
03.2022 - 10.2023
- Enhanced market penetration with special marketing tactics and merchandising approaches.
- Adjusted to multiple demands and shifting priorities in fast-paced work environment.
- Monitored and documented team success through regular performance evaluations.
- Maintained operational performance with skillful handling of opening and closing tasks.
- Planned and executed strategies to increase business and drive profit growth.
- Prepared schedules and assignments to meet short- and long-term business demands.
- Monitored employee work to assess performance and identify knowledge gaps.
Manager
Maurices
Oakland, Tennessee
08.2020 - 03.2022
- Trained employees on additional job positions to maintain of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Organized store and maintained high standards for cleanliness of store, restroom and stockroom.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Manager
Toms Farm
Rossville, Tennessee
09.2018 - 10.2021
- Recruited and hired qualified candidates to fill open positions.
- Restocked inventory on sales floor.
- Kept up to date with sales and money management.
- Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost
Education
High School Diploma -
Fayette Ware Comprehensive High School
Somerville, Tennessee05.2021
Skills
- Sales Techniques
- Work Ethic
- Fast Learner
- Managerial
- Team Building
- Multitasking
- Problem Solver
- Client Satisfaction
- Critical Thinking
- Great Communicator
- Proficient with Apple and Microsoft
- Telephone etiquette
- Cash handling
- Typing Speed
- Customer Service
- Title processing
- File management
- Accuracy and precision
- Title research
- Temporary tags
- Renewals management
- Attention to detail
- Excellent communication
Work Preference
Salary Range
$50000/yr - $70000/yrTimeline
Deputy Clerk
Fayette County Clerks Office
10.2023 - Current
Guest Lead
Arula
03.2022 - 10.2023
Manager
Maurices
08.2020 - 03.2022
Manager
Toms Farm
09.2018 - 10.2021
High School Diploma -
Fayette Ware Comprehensive High School