Angelita Hemachayart
Winnetka,CA
Summary
Dynamic Medical Receptionist with proven expertise at Valley View Medical Clinic, excelling in front desk operations and appointment scheduling. Adept at managing patient inquiries with exceptional telephone etiquette while ensuring compliance with HIPAA regulations. Skilled in medical terminology, I foster a welcoming environment and maintain accurate patient records to enhance operational efficiency.
Detail-oriented medical receptionist with expertise in front desk operations, patient scheduling, and insurance verification. Committed to providing exceptional customer service in a welcoming environment.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
VALLEY VIEW MEDICAL CLINIC
Panorama City, CA
07.2021 - 09.2025
- Greeted patients and managed front desk operations to ensure efficient workflow.
- Scheduled appointments and maintained accurate patient records using electronic health record systems.
- Answered phone calls, addressed inquiries, and provided information about services offered.
- Assisted in verifying patient insurance eligibility and updating billing information as needed.
- Organized office supplies and maintained cleanliness to create a welcoming environment for patients.
- Supported administrative tasks, including filing documents and managing correspondence efficiently.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Medical Office Specialist - Medical Office Specialist
National Career College
Panorama City, CA05.2020
Bachelor of Science - Major Banking in Finance
University of Iloilo Philippines
Iloilo City , Philippines05.1987
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Insurance verification
- HIPAA guidelines
- Payment collection
- Reminder calls
- Electronic medical records
- EMR / EHR
- Petty cash management
- Point-of-sale system
- Typing and filing
- Patient callbacks
- Customer service
- Cash handling
Timeline
Medical Receptionist
VALLEY VIEW MEDICAL CLINIC
07.2021 - 09.2025
Medical Office Specialist - Medical Office Specialist
National Career College
Bachelor of Science - Major Banking in Finance
University of Iloilo Philippines