Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Angelita Velez

Summary

Skill individual with heart for others, creating a positive and safe place for all. Experience in guest services, Certified in First Aid/CPR/AED. Fast learner and quick on her feet. Looking for full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

The Whoa Zone
05.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Quality Control Inspector

MSI
09.2023 - Current
  • Collaborated with other production workers to achieve smooth running of production line.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Helped keep work space clean by performing basic housekeeping such as sweeping, mopping, and throwing away waste.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Conducted comprehensive training sessions for new inspectors, enhancing their understanding of company quality standards and best practices.

Technician

Indiana Wesleyan University Sound Light Media Team
09.2022 - 03.2023
  • Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
  • Worked fast to complete tasks and meet daily deadlines.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.

Lifeguard

The Woah Zone
06.2021 - 08.2022
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Educated patrons on safety protocols and enforced safety rules.
  • Administered CPR and first-aid following best practices.
  • Responded to emergency situations in a timely, efficient manner.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Hood Technician

The Duke Of Oil
06.2019 - 12.2021
  • Inspected vehicles to identify and document repair needs.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.

Education

Associate Of General Studies -

Ivy Tech Community College of Indiana
Indianapolis, IN

High School Diploma -

Morton Senior High School
Hammond, IN
06.2022

Skills

  • Team Collaboration
  • Team Bonding
  • People Skills
  • Critical Thinking
  • Customer Care
  • Public Speaking
  • Active Learning
  • Negotiation and Conflict Resolution
  • Encouraging Others
  • Guest Satisfaction

Certification

  • First Aid/CPR Certified

Timeline

Quality Control Inspector

MSI
09.2023 - Current

Shift Supervisor

The Whoa Zone
05.2023 - Current

Technician

Indiana Wesleyan University Sound Light Media Team
09.2022 - 03.2023

Lifeguard

The Woah Zone
06.2021 - 08.2022

Hood Technician

The Duke Of Oil
06.2019 - 12.2021

Associate Of General Studies -

Ivy Tech Community College of Indiana

High School Diploma -

Morton Senior High School

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Angelita Velez