Caeley Burch
Phoenix,AZ
Summary
Accomplished food service professional with over 5 years of experience in various roles, including cashier, line cook, restaurant training professional, shift supervision, dishwasher and prep cook. Proven skills in customer service, food safety, team work, shift supervison, organization and kitchen operations as well as retail environments. Possesses a Food Handler certification.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Papa Murphys
08.2025 - Current
- Supervised daily operations, ensuring adherence to quality standards and operational processes.
- Trained and mentored team members on product preparation and customer service best practices.
- Collaborated with management to identify process improvements, enhancing overall workflow efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication skills.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Line Cook/Prep Cook/Dishwasher/Cashier
Cheba Hut
08.2022 - 11.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Cashier/Prep Cook
Peter Piper Pizza
02.2017 - 04.2020
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Cashier/Merchandise Stocker
Dollar Tree
03.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ12-2025
Skills
- Food preparation
- Food safety knowledge
- Professional attitude
- Customer service
- Cash handling
- Team collaboration
- Dishwasher operation
- Safety awareness
- Cleaning procedures
- Restocking skills
- Kitchen equipment use
- Loading and unloading
- Team leadership
- Problem-solving
- Team supervision
- Staff supervision
- Team motivation
- Team collaboration and leadership
- Conflict resolution
Certification
- Driver's License
- Food Handler
Timeline
Shift Supervisor
Papa Murphys
08.2025 - Current
Line Cook/Prep Cook/Dishwasher/Cashier
Cheba Hut
08.2022 - 11.2024
Cashier/Merchandise Stocker
Dollar Tree
03.2018 - 08.2018
Cashier/Prep Cook
Peter Piper Pizza
02.2017 - 04.2020
GED -
Maricopa Community Colleges, Rio Salado Community College