Summary
Overview
Work History
Education
Skills
Timeline
Angelita Gantt Nelson

Angelita Gantt Nelson

Charleston,United States

Summary

  • Proven leader in hospitality management, notably at King Charles Inn, where I enhanced guest satisfaction through meticulous oversight of housekeeping standards and staff training. Expert in cleaning and sanitation, I excel in customer service, significantly improving feedback. My approach to team building and mentoring ensures operational excellence and a positive work environment.
  • Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings.

Responsible Cashier proficient in handling money, restocking

merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skilled garment care professional with strong track record in precision pressing and finishing techniques. Known for reliability, adaptability, and consistent quality in high-volume settings. Strong emphasis on team collaboration and achieving results, with expertise in operating pressing equipment and maintaining garment standards. Recognized for efficiency, attention to detail, and effective communication within dynamic work environment.

Overview

30
30
years of professional experience

Work History

Housekeeping Supervisor

King Charles Inn
07.2010 - 05.2014
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Managed laundry sorting, washing, drying, and ironing.
  • Trained and mentored new staff on cleaning and safety protocols.

Shirt Presser

East Bay Cleaners
06.2006 - 11.2009
  • Followed safety protocols while operating machinery.
  • Streamlined workflow by organizing garments systematically according to pressing order or type of fabric involved in each task.
  • Contributed to a positive team atmosphere, collaborating with colleagues to streamline the shirt pressing process.
  • Demonstrated professionalism through punctuality, reliability, and adherence to dress code policies at all times while at work.
  • Expedited orders for timely delivery with efficient shirt pressing techniques.
  • Improved customer satisfaction by consistently delivering neatly pressed and wrinkle-free shirts.
  • Maintained calm composure in stressful and hot working conditions while standing for long periods of time.

Cashier

Piggly Wiggly Grocery Store
06.1984 - 01.1987
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

GED -

Burke High School, 244 President Street
06-1987

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Staff scheduling
  • Training and mentoring
  • Vacuuming and sweeping
  • Housekeeping
  • Team building

Timeline

Housekeeping Supervisor - King Charles Inn
07.2010 - 05.2014
Shirt Presser - East Bay Cleaners
06.2006 - 11.2009
Cashier - Piggly Wiggly Grocery Store
06.1984 - 01.1987
Burke High School - GED,
Angelita Gantt Nelson