Angelitt Tijerina
Edinburg,TX
Summary
Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Organized and proficient in computer, product sales, and customer appointment set-up.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
Trilogy Beauty Spa
05.2025 - 07.2025
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Educated patients on treatment options.
- Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Esthetician
The Confidence Beauty Lounge
02.2025 - 05.2025
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Analyzed skin condition and made appropriate product recommendations.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Developed signature facial treatment, becoming highly requested service among clientele.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Host
Texas De Brazil
02.2024 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Sales Associate
Kids Footlocker
06.2022 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Associate
American Eagle Outfiters
07.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
916 Mahtomedi Academy
White Bear Lake, MNSkills
- Customer service
- Multitasking and organization
- Customized skincare plans
- Social media marketing
- Scheduling
- Relationship building and management
- Consultations
- Goal oriented
- Cash handling
Certification
- Licensed Esthetician - 2024
- Certified Face Sculpting - 2024
- Certified Brow Lamination & Tint - 2024
Timeline
Esthetician
Trilogy Beauty Spa
05.2025 - 07.2025
Esthetician
The Confidence Beauty Lounge
02.2025 - 05.2025
Host
Texas De Brazil
02.2024 - 11.2024
Sales Associate
Kids Footlocker
06.2022 - 06.2023
Sales Associate
American Eagle Outfiters
07.2021 - 01.2022
916 Mahtomedi Academy
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