Summary
Work History
Education
Overview
Skills
Certification
Military
Accomplishments
Work Availability
Work Preference
Quote
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Angeliyah Owens

Consultant
Garner,NC

Summary

Dynamic and results-driven professional with extensive experience in public health, outreach, business strategy, and operations. Proven track record of crafting innovative solutions to complex challenges while successfully implementing strategic initiatives. Expertise in data analysis, project management, and process optimization enables the drive of organizational success through streamlined processes and effective strategies. Recognized for reliability, strong leadership, and a collaborative approach in fast-paced environments, prepared to deliver immediate contributions to any organization.

Work History

Principal Consultant

All Equity Matters LLC
Raleigh, North Carolina
02.2023 - Current
  • Analyzed stakeholder requirements to define business objectives and propose suitable solutions that address specific challenges.
  • Fostered enduring client partnerships to ensure loyalty and support overall business objectives.
  • Developed and implemented comprehensive project management strategies to enhance scheduling efficiency, mitigate risks, optimize resource utilization, and resolve issues effectively.
  • Developed and implemented educational materials focused on various public health topics to enhance awareness among students in five Wake County schools and two youth clubs.
  • Orchestrated 50 outreach programs aimed at building and nurturing community partnerships.

Senior Branch Manager

Mechanics and Farmers Bank
Raleigh, NC
12.2019 - 08.2022
  • Facilitated career growth for team members, enhancing workforce diversity. Delivered comprehensive financial analysis and branch budgeting to meet compliance requirements. Achieved regulatory adherence to federal and state laws, including the Bank Secrecy Act and S.A.F.E.
  • Achieved alignment with fiscal targets by effectively tracking budget expenses through advanced forecasting tools. Developed key performance indicators and policies based on a comprehensive analysis of financial and statistical data.
  • Analyzed market trends and developed actionable strategies to drive branch profitability, utilizing advanced customer service skills and sales techniques.
  • Crafted and deployed strategic initiatives to reliably meet and exceed sales and organizational benchmarks, while upholding operational efficiency and compliance standards across five branches.
  • Developed and maintained relationships with over 100 local businesses to support community engagement efforts.

Bank Officer, Branch Manager

Truist Bank
Raleigh, NC
12.2016 - 12.2019
  • Directed team development and performance management to optimize branch operations and achieve organizational goals.
  • Developed and implemented strategies for small business development and client acquisition to increase overall revenue generation by 15%.
  • Managed comprehensive human capital functions, ensuring effective recruitment, thorough performance assessments, and appropriate disciplinary actions.
  • Developed and executed community outreach programs aimed at fostering a favorable public image and instilling the bank's values among team members.

Store Manager, Bank Officer

Wells Fargo Bank
Fuquay-Varina, NC
07.2010 - 11.2015
  • Delivered comprehensive training to staff on cash handling protocols to ensure accuracy in daily deposits, credit card payments, customer service, and end-of-day reconciliations.
  • Interpreted financial data to identify trends that support effective resource allocation strategies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Developed and implemented coaching programs for team members focused on product specifications and effective selling techniques, leading to a notable 30% increase in customer satisfaction ratings.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

Master of Public Health - Public Health

Walden University
Minneapolis, MN
07-2023

Bachelor of Science - Biological Sciences

Old Dominion University
Norfolk, VA

Overview

20
20
years of professional experience

Skills

  • Effective problem-solving strategies
  • Effective client engagement
  • Fostering collaborative partnerships
  • Strong organizational skills
  • Critical Thinking
  • Process Analysis, Evaluation, and Improvement
  • Confident speaking abilities
  • Efficient time management
  • Design instructional materials
  • Standard operating procedure development
  • Community relations development
  • Strategic planning

Certification

North Carolina Notary Public

Military

Honorably Discharged U.S. Navy Veteran

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a 30% revenue increase by introducing Mangomint for scheduling and invoicing tasks.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

On-SiteHybrid

Important To Me

Company CultureTeam Building / Company RetreatsWork-life balancePersonal development programsCareer advancement

Quote

To know what is right and not to do it is the worst cowardice.
Confucius

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