Enthusiastic, highly dedicated professional with 6 years of experience specializing in customer service, sales, and team leadership. Adept at strong communication, fast-paced multitasking, and advancing overall business growth and success.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Renaissance Day Spa
02.2023 - 03.2024
Scheduled appointments, processed payments, handled incoming and outgoing calls
Leveraged extensive knowledge of various retail and services to exceed monthly revenue goals
Responded to client concerns quickly using adaptive and creative problem solving skills
Kept main lobby and waiting areas neat, welcoming, and seasonally decorated.
Assistant Manager
Changing Spaces Furniture
02.2022 - 01.2023
Prioritized building dependable relationships with customers by providing exceptional care in finding pieces to meet their unique preferences
Consistently staged the showroom floor with captivating layouts of new furniture, lighting, and merchandise
Achieved positive engagement and fresh exposure through management of social media accounts
Maintained direct correspondence with vendors regarding inventory orders, shipping status, and damage claims as needed
Trained new hires in company policy, transaction procedures, and our wide selection of retail brands.
Project and Design Lead
The Healing Begins Boutique
10.2021 - 04.2022
Created new and improved product design packaging for greater appeal and retention
Directed monthly sales events and oversaw completion of stock and floor displays
Supervised incoming supply deliveries while performing quality control.
Office Manager
Red Light Bar & Grill
04.2019 - 02.2020
Diligently organized bookkeeping, event itineraries, and employee schedules to drive operational excellence
Developed successful partnerships with suppliers, contractors, and entertainment providers.
Front Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria HotelFront Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria Hotel