Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Leonardo Ponce Flores

Reno,NV

Summary

Dynamic Assistant Manager at Little Caesar Enterprises, Inc. with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective problem-solving and organizational skills, while mentoring staff to foster collaboration. Achieved increased cash handling accuracy, significantly reducing discrepancies in financial records.

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.

Learned how to use different types of equipment that required time and skill, machines that also included heavy equipment to be used to operate the machine.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Little Caesar Enterprises, Inc.
09.2022 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

High School Diploma -

Mojave High Schoo;
North Las Vegas
05-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Operations management
  • Multitasking
  • Organizational skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

Little Caesar Enterprises, Inc.
09.2022 - 05.2024

High School Diploma -

Mojave High Schoo;
Angel Leonardo Ponce Flores
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