Angellite Clyde
Phoenix,AZ
Summary
Dynamic and reliable professional with extensive experience at Olive Garden, excelling in high-pressure environments. Proven multitasker with strong problem-solving abilities, adept at managing to-go orders and enhancing customer satisfaction. Skilled in POS systems, committed to teamwork, and developed strong organizational skills in a fast-paced environment. Looking to transition into a new field, bringing focus on customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Olive Garden
02.2025 - Current
- Processed 40–60 to-go orders per shift, ensuring 100% accuracy and customer satisfaction.
- Utilized POS system to receive and process food and beverage orders.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating the time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Server
Olive Garden
01.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
No Degree - Doctor of Pharmacy
University of New Mexico'[;/
Albuquerque, NMNo Degree - Software Engineering
University of Arizona
Tucson, AZ05.2028
High School Diploma -
Piedra Vista High School
Farmington, NM12-2022
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Flexibility
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
Certification
- Licensed Alcohol and Beverage Control - 6/28/2024
- Food Handler Essentials Training - 6/28/24
Timeline
To-Go Specialist
Olive Garden
02.2025 - Current
Server
Olive Garden
01.2022 - 01.2025
No Degree - Doctor of Pharmacy
University of New Mexico'[;/
No Degree - Software Engineering
University of Arizona
High School Diploma -
Piedra Vista High School
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