Angelly Torres
Riverview,FL
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
7
7
years of professional experience
Work History
Clerk
Publix
11.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Hourly Leader
Bolay
04.2021 - 11.2024
- Led and managed a team to achieve success by providing guidance, training, and support
- Oversaw key operational tasks, including inventory management, payroll processing, and scheduling to ensure efficiency.
- Maintained high customer satisfaction by delivering excellent service and addressing guest needs promptly
- Implemented strategies to improve team performance, streamline workflows, and enhance the overall customer experience
- Guided team members in developing professional skills for career growth.
- Sustained high performance, motivating individuals through effective communication.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Assistant Teacher Volunteer
La Petite Academy Inc.
08.2018 - 03.2020
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Completed my community service hours
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Associate of Applied Science - Biotechnology
Hillsborough Community College
Tampa, FL05-2026
High School Diploma -
Bloomingdale High School
Valrico, FL05-2022
Skills
- Telephone etiquette
- Customer satisfaction
- Cash management
- Organizational skills
- Administrative support
- Prioritization
- Administrative tasks
- Document management
- Schedule and calendar management
- Attention to detail
- Multitasking Abilities
- Time management
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerk
Publix
11.2024 - Current
Hourly Leader
Bolay
04.2021 - 11.2024
Assistant Teacher Volunteer
La Petite Academy Inc.
08.2018 - 03.2020
Associate of Applied Science - Biotechnology
Hillsborough Community College
High School Diploma -
Bloomingdale High School
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