BENEFITS HR
Angelo Fullwood
KIK Custom Products
New York,NY
24
years of professional experience
Accomplished Benefits Specialist with a proven track record at KIK Custom Products, enhancing employee satisfaction and retention through expert benefits administration and effective communication. Skilled in HRIS systems and adept at policy interpretation, I've significantly streamlined benefits processes. My approach blends meticulous documentation with empathetic, clear explanations, contributing to a robust compliance culture and improved operational efficiency.
Work History
Benefits Specialist
1 Year 5 Months- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Updated HRIS systems as needed to reflect benefit-related changes accurately, maintaining up-to-date records for all team members.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Streamlined benefits administration processes for improved efficiency and reduced errors.
Benefits Specialist
1 Year 6 Months- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Updated HRIS systems as needed to reflect benefit-related changes accurately, maintaining up-to-date records for all team members.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Implemented open enrollment system to streamline benefits processes for employees.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
Benefits Administrator
1 Year 1 Month- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Played active part in annual negotiations with providers.
- Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
HR Generalist
2 Years 3 Months- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
HR Compliance Manager
11 Years 7 Months- Ensured adherence to regulatory standards by conducting thorough compliance audits.
- Developed and implemented compliance policies to maintain industry standards.
- Improved compliance training programs by creating engaging and informative materials.
- Facilitated cross-departmental communication for seamless compliance efforts.
- Enhanced company reputation with rigorous adherence to regulatory requirements.
- Collaborated with legal teams to interpret complex regulatory guidelines.
- Investigated compliance breaches, implementing corrective actions to prevent recurrence.
- Strengthened compliance culture by leading awareness initiatives across the organization.
- Managed compliance documentation to ensure accuracy and accessibility.
Education
Bachelor of Arts - Human Resources Management
Skills
New employee enrollment
Verbal and written communication
Healthcare benefits
Benefits explanation
Written and oral communication
HRIS systems
Policy interpretation
Benefits administration
Documentation and reporting
Termination procedures
FMLA comprehension
Special projects
Timeline
Benefits Specialist
KIK Custom Products
12.2022 - 05.2024Read More
Benefits Specialist
Lifebrite Labortories
10.2020 - 04.2022Read More
Benefits Administrator
CKS Packaging
06.2020 - 07.2021Read More
HR Generalist
The Up Center
03.2013 - 06.2015Read More
HR Compliance Manager
AHRCNYC INC.
11.2000 - 06.2012Read More
Ashford University
Bachelor of Arts from Human Resources Management
Read More