Angelo Garcia
Kansas City,MO
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Spin Pizza
Kansas City, MO
09.2022 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
Shift Leader
Culver's Restaurant
Kansas City, MO
03.2021 - 08.2022
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Education
High School Diploma -
Park Hill South High School
Riverside, MO05-2023
Some College (No Degree) -
Maple Woods
Kansas City, MOSkills
- Safe Food Handling
- Guest Engagement
- Order Management
- Supply Restocking
- Food Running
- High-volume dining
- Point of Sale (POS) system operations
- Effective customer upselling
- Special dietary requirements
- Quality Control
- Price memorization
- Dining customer service
- Performance Improvement
References
References available upon request.
Timeline
Server
Spin Pizza
09.2022 - 03.2024
Shift Leader
Culver's Restaurant
03.2021 - 08.2022
High School Diploma -
Park Hill South High School
Some College (No Degree) -
Maple Woods
Similar Profiles
Austin CarlAustin Carl
Assistant Manager at Spin PizzaAssistant Manager at Spin Pizza
Steven ChristopherSteven Christopher
Area Director at Spin PizzaArea Director at Spin Pizza
Zachary GoertzenZachary Goertzen
Server Shift Leader at Spin PizzaServer Shift Leader at Spin Pizza