Summary
Overview
Work History
Education
Skills
Certification
Interests
Hobbies
Timeline
CustomerServiceRepresentative

Angelo Hernandez

Store Associate
Laurel,MD

Summary

Motivated offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

1
1
year of professional experience
1
1

Year of post-secondary education

1
1
Certification

Work History

Retail Store Associate

CVS Pharmacy
Laurel, MD
01.2022 - Current
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products.

Loss Prevention Associate

CVS Pharmacy
Laurel, MD
03.2022 - 05.2022
  • Consulted with store managers on bases to perform loss investigations.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.

Education

High School Diploma -

Chesapeake Math & IT Academy High School
Laurel, MD
08.2018 - 05.2022

No Degree - Business Administration

Towson University
Baltimore, MD
08.2022 - Current

Skills

Organization

Certification

Microsoft Excel

Interests

Working on Cars

Sports

Traveling

Hobbies

When I have free time, I always like to be productive whether it be working on my car or going on a bike ride. Traveling is a recent hobby I've picked up, I like to go to bordering states and see what they have to offer or simply find new locations in my own city. Playing sports throughout the summer with friends whether it be football or soccer allows us to have an all around good time when unwinding.

Timeline

No Degree - Business Administration

Towson University
08.2022 - Current

Loss Prevention Associate

CVS Pharmacy
03.2022 - 05.2022

Retail Store Associate

CVS Pharmacy
01.2022 - Current

High School Diploma -

Chesapeake Math & IT Academy High School
08.2018 - 05.2022

Microsoft Excel

05-2018
Angelo HernandezStore Associate