Angelo Sepulveda
Pueblo,CO
Summary
Dynamic customer service professional with a proven track record at Lowe's, excelling in customer support and team collaboration. Recognized for achieving high customer satisfaction through effective problem-solving and empathetic communication. Skilled in sales closing and design presentation, with a strong ability to adapt to diverse client needs in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Customer Service Associate (Flooring)
Lowe's
05.2025 - Current
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained knowledge of store products to provide accurate recommendations.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Collaborated with team members to ensure optimal customer service experience.
- Supported inventory management by restocking shelves as needed.
Freelance Sound Technician
Self-employed
01.2016 - Current
- Operated and maintained sound equipment for live events, ensuring optimal audio quality.
- Collaborated with clients to determine specific sound requirements and preferences for projects.
- Set up and tested audio systems prior to events, troubleshooting issues as they arose.
- Provided technical support during performances, adapting solutions to meet dynamic conditions.
Overnight Shift Leader
Planet Fitness
07.2024 - 05.2025
- Supervised overnight operations, ensuring facility cleanliness and safety standards were consistently met.
- Trained new staff on customer service protocols and equipment usage to enhance member experience.
- Managed front desk activities, including check-ins and member inquiries, fostering a welcoming environment.
- Coordinated routine maintenance checks for gym equipment, minimizing downtime and improving functionality.
Education
Some College (No Degree) - Digital Media
Pueblo Community College
Pueblo, COSkills
- Customer service
- Customer support
- Team collaboration
- Sales closing
- Design presentation
Mission
Inspired by Lowe’s mission to “solve problems and fulfill dreams for the home,” I’m excited to help customers bring their kitchen visions to life with precision, care, and expert guidance.
Timeline
Customer Service Associate (Flooring)
Lowe's
05.2025 - Current
Overnight Shift Leader
Planet Fitness
07.2024 - 05.2025
Freelance Sound Technician
Self-employed
01.2016 - Current
Some College (No Degree) - Digital Media
Pueblo Community College