Angelo Solomon
Jacksonville,FL
Summary
Proven multitasker and communicator, adept at enhancing customer satisfaction and streamlining operations. Skillfully balanced guest needs with telephone inquiries, boosting efficiency. Excelled in high-pressure roles, surpassing productivity targets through keen attention to detail and active listening. Demonstrates a strong blend of problem resolution and guest greeting capabilities, contributing to seamless service delivery.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess /Customer Order Specialist
Red Lobster Seafood
01.2024 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Warehouse Associate
Amazon
06.2023 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Customer Service Cashier
Publix Supermarkets Store
06.2021 - 04.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Psychology
Edward Waters University
Jacksonville04.2027
High School Diploma -
First Coast High School
Jacksonville, FL05.2022
Skills
- Excellent communication skills
- Strong multitasking
- Attention to detail
- Problem Resolution
- Active Listening
Timeline
Restaurant Hostess /Customer Order Specialist
Red Lobster Seafood
01.2024 - 05.2024
Warehouse Associate
Amazon
06.2023 - 08.2023
Customer Service Cashier
Publix Supermarkets Store
06.2021 - 04.2022
Psychology
Edward Waters University
High School Diploma -
First Coast High School
Similar Profiles
Andre AgerAndre Ager
Server Shift Leader at Red Lobster SeafoodServer Shift Leader at Red Lobster Seafood
Jill EstradaJill Estrada
Bartender at Red Lobster SeafoodBartender at Red Lobster Seafood
JAMES SRYGLERJAMES SRYGLER
Facility Director at Red Lobster Seafood RestaurantFacility Director at Red Lobster Seafood Restaurant