Ángel Zuniga Rivás
East Elmhurst
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships, and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Old Navy, Gap
Long Island City
09.2024 - 02.2025
- All associates are expected to become experts in the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors, and allowing us to provide a premium customer experience.
- Acknowledge and assist customers, locate merchandise efficiently using various methods, and answer questions quickly and accurately.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
- Promote loyalty by educating customers about our loyalty programs.
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, checkout, and back of house processes, as required
- Courteous and responsive to internal/external request
- Exchange and verified job related information to provide support
Dog Daycare Attendant
Doggy Be Good
College Point
07.2024 - 08.2024
- Cleaned and maintained kennels, holding areas, and surgical rooms.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Monitored dogs for signs of illness or distress and reported management concerns promptly.
- Supervised playtime to ensure a safe and fun environment for all dogs.
- Administered meals and medications according to owner instructions and schedule.
- Maintained professional working relationships with co-workers by communicating effectively.
- Maintained clean and orderly play yards, kennels, and cages.
- Cared for pets during owners' absences.
- Maintained cleanliness of play areas, kennels, and equipment to meet health and safety standards.
- Taught animals sit, stay, and other basic commands.
- Monitored dog interactions to ensure the safety of both animals and humans.
Front Desk Associate
Blink Fitness Gym
Corona
02.2023 - 01.2024
- Greet every member and guest with enthusiasm and a smile.
- Tour potential members around the club to sign up for a membership.
- Sign members up for startup sessions with Blink Personal Trainers.
- Answered phone calls professionally and energetically.
- Execute all opening and closing operational procedures to ensure the club runs smoothly.
- Handle member requests and concerns with professionalism and a sense of urgency.
- Actively ensure the club is spotless, including frequent bending, lifting, and walking around the club to organize equipment and straighten up.
- Maintain regular and punctual attendance.
- Maintained daily records of all transactions, including payments and cancellations.
Barista
Starbucks
Manhattan
12.2022 - 02.2023
- Monitored and adjusted inventory levels to minimize waste and ensure the availability of popular items.
- Prepared and served coffee, espresso drinks, and blended coffees and teas.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Created complex, hand-crafted beverages based upon customer preferences.
Education
Nursing
Queensborough Community College
Oakland Gardens, NY05-2026
Skills
- Patient care
- Customer service
- Effective communication
- Team collaboration
- Time management
- Inventory management
- Phone etiquette
- Multitasking capacity
- Reliable and responsible
- Excellent written and verbal communication
- Fluent in two languages
Languages
English
Professional
Spanish
Professional
Affiliations
- active in school clubs or meetings
- active physically
Accomplishments
- high school diploma
Timeline
Retail Sales Associate
Old Navy, Gap
09.2024 - 02.2025
Dog Daycare Attendant
Doggy Be Good
07.2024 - 08.2024
Front Desk Associate
Blink Fitness Gym
02.2023 - 01.2024
Barista
Starbucks
12.2022 - 02.2023
Nursing
Queensborough Community College
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