Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angely Duran

Carteret,NJ

Summary

Highly motivated college student, committed to ensuring customer satisfaction by providing exceptional customer service. Detail-oriented and trustworthy employee with proven experience in cash register operations, merchandise stocking, and upholding cleanliness standards. Excelled in a fast-paced environment, mastering multitasking and adaptability.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Walgreens
09.2022 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Experience in the pharmacy department.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Arts - Biology

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2028

High School Diploma -

Carteret High School
Carteret, NJ
06.2024

Skills

Customer Service

Multitasking

Adaptability

Fast-Learner

Problem-solving abilities

Communication

Team Collaboration

Time-Management

Customer Relations

Languages

Spanish
Full Professional

Timeline

Customer Service Representative

Walgreens
09.2022 - Current

Bachelor of Arts - Biology

Rutgers, The State University of New Jersey

High School Diploma -

Carteret High School
Angely Duran