Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excelling in customer service and problem-solving. Leveraging a CDL and bilingual skills. I thrive in fast-paced environments and prioritize reliability and collaboration.
Work History
Uber Driver
6 Years 7 Months
Uber | 03.2020 - Current
Delivered exceptional customer service by ensuring timely and safe transportation for passengers.
Responded with ease to sudden changes in routes and schedules.
Utilized app-based tools for ride management, fare calculation, and performance tracking effectively.
Unarmed Security Guard
2 Years 2 Months
Alliance Security | 01.2018 - 03.2020
Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
Conducted regular patrols, identifying and reporting potential security risks or breaches.
Collaborated with law enforcement during incidents, providing detailed reports for investigations.
Trained new security personnel on protocols and emergency response procedures for enhanced team efficiency.
Cashier Team Lead
2 Years 4 Months
Goodwill Store | 05.2016 - 09.2018
Supervised cashier team, ensuring efficient service and adherence to store policies.
Trained new cashiers on operational procedures and customer engagement techniques.
Managed daily cash register operations, maintaining accuracy in transactions and balancing drawers.
Implemented process improvements that enhanced checkout efficiency and reduced wait times.