Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Custom
References
Timeline
Generic

Angie Alvarado

Uniondale,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Waitress

Ginos Pizza
Baldwin, NY
11.2023 - Current
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Presented menus and answered questions regarding items.
  • Developed positive relationships with regular customers through friendly conversation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Key Holder

Ralphs italian Icees
Union Dale, NY
03.2023 - Current
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.

Team Member

Sobol
Bethpage
03.2022 - 03.2023
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Set up, restocked and cleaned dining areas.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Shift Lead

Bare Naked Bowls
East Meadow
04.2021 - 02.2022
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Trained new employees on company policies, procedures, and job duties.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Seasonal Team Member

Micheals
Westbury
11.2020 - 02.2021
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Operated a cash register to process customer payments.
  • Processed returns and exchanges according to company policy.
  • Assisted shoppers in locating desired items within the store.
  • Organized merchandise displays on the sales floor.

Education

High School Diploma -

Uniondale High School
Uniondale
01.2022

Associate of Science - Criminal Justice

Nassau Community College
Garden City, NY

Skills

  • Customer service management
  • Sales proficiency
  • Team building
  • Promotional support
  • Retail store operations
  • Calm demeanor
  • Time management
  • Customer needs assessment
  • Conflict resolution
  • Feedback implementation

Affiliations

  • Dance

Languages

Spanish
Native/ Bilingual

Custom

  • Focused on becoming a Nassau County Police Officer. I am waiting on a call back to begin the process but it will take a couple of years.

References

References available upon request.

Timeline

Waitress

Ginos Pizza
11.2023 - Current

Key Holder

Ralphs italian Icees
03.2023 - Current

Team Member

Sobol
03.2022 - 03.2023

Shift Lead

Bare Naked Bowls
04.2021 - 02.2022

Seasonal Team Member

Micheals
11.2020 - 02.2021

High School Diploma -

Uniondale High School

Associate of Science - Criminal Justice

Nassau Community College

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Angie Alvarado