Angie Cervantes
Summary
Versatile team member offering over 8 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Shopper
Walmart
02.2022 - 06.2025
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Caregiver
Pro Care Unlimited
04.2024 - 09.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Restaurant Waiter
Tijuana's Mexican Kitchen
08.2017 - 01.2022
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
GED -
GED.com
Online Courses08-2025
Skills
- Web analytics
- Product sourcing
- Order fulfillment
- Customer segmentation
- Documentation
- Customer service
- Conflict management
- Upselling techniques
- Time management
- Upbeat and outgoing attitude
Accomplishments
Participated in the full build of an insulated concessions structure, including electrical wiring and interior finishing, through a hands-on high school construction course during junior and senior year.
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Pro Care Unlimited
04.2024 - 09.2024
Digital Shopper
Walmart
02.2022 - 06.2025
Restaurant Waiter
Tijuana's Mexican Kitchen
08.2017 - 01.2022
GED -
GED.com
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