Angie Chavarria Cruz
Alexandria,VA
Summary
Adept at multitasking and problem-solving, I excelled as a Solutions Specialist at Cox Communications, where I enhanced customer satisfaction and increased revenue through exceptional service and strategic upselling. My experience as an Individual Contractor with Arise Platform further honed my time management and efficiency, consistently delivering projects on time and within budget.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Individual Contractor (Remote)
Arise Platform
08.2024 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Solutions Specialist
Cox Communications
06.2021 - 07.2024
- Provided unforgettable customer service
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Recommended new products and services to customers.
- Problem Solver
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA06-2016
Skills
- Customer Service
- Problem-solving
- Multitasker
- Time management
- Efficient
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Individual Contractor (Remote)
Arise Platform
08.2024 - Current
Solutions Specialist
Cox Communications
06.2021 - 07.2024
High School Diploma -
Mount Vernon High School
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