Angie Chavarria Cruz
Alexandria,VA
Summary
Dynamic Leasing Consultant with a proven track record at Scott Management, excelling in customer service and problem-solving. Enhanced occupancy through strategic marketing and exceptional property tours. Recognized for increasing revenue at Cox Communications by identifying upselling opportunities while maintaining strong client relationships. Efficient multitasker with excellent time management skills.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Scott Management
01.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Managed property marketing through online listings, social media and open houses to attract qualified leads and increase occupancy
- Collaborated with the property management team to coordinate maintenance requests and ensure the property's cleanliness and functionality
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Solutions Specialist
Cox Communications
06.2021 - 07.2024
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Opening& Closing retail facility, store inspection, reconciliation or inventory affected by prior sales activity. Balancing the transaction receipts for all daily purchases. Verifying and maintain funds that are stored in-house in safes/ tills and preparing bank deposits.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VASkills
- Customer Service
- Problem-Solving
- Multitasker
- Time Management
- Efficient
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Scott Management
01.2025 - Current
Solutions Specialist
Cox Communications
06.2021 - 07.2024
High School Diploma -
Mount Vernon High School
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