Angie Fernandez
Brentwood,NY
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous individual with great computer skills and telephone etiquette. Committed to contributing to company growth and having a positive interactions in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Binder And Binder Social Security Disability Advocates
Islandia, New York
07.2024 - Current
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Sorted incoming mail and directed to correct personnel each day.
Temporary Office Assistant
East Elementary School
Brentwood, NY
01.2024 - 06.2024
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Cashier Stocker
Aldi
Bohemia, New York
08.2022 - 06.2023
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Brentwood High School
Brentwood, NY06-2020
Skills
- Telephone communication
- Customer service
- Office organization
- Data entry
Languages
Spanish
Professional
Certification
- New York State civil service office assistant exam
Timeline
Receptionist
Binder And Binder Social Security Disability Advocates
07.2024 - Current
Temporary Office Assistant
East Elementary School
01.2024 - 06.2024
Cashier Stocker
Aldi
08.2022 - 06.2023
High School Diploma -
Brentwood High School