Angie Gonzalez
Pensacola,FL
Summary
Supply chain professional with proven track record in optimizing inventory management processes and streamlining logistics operations. Known for strong team collaboration and delivering results, adaptable to changing environments. Applies critical thinking and organizational skills to drive operational success and support business objectives. currently enrolled at Pensacola State College.
Overview
8
8
years of professional experience
Work History
Supply Specialist
Army Reserves
Tallahassee, FL
08.2019 - Current
- -Receive, inspect, inventory, load/unload, store, issue, and deliver supplies and equipment
- -Maintain automated supply system for accounting of organizational and installation supplies and equipment
- -Issue and receive small arms. Secure and control weapons and ammunition in secured areas
- Schedule and perform preventive and organizational maintenance on weapons
Warehouse Associate
Jerry Pate Turf & Irrigation Inc.
Pensacola, FL
07.2024 - Current
- Maintained cleanliness and organization of warehouse space for optimal workflow.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 70 pounds.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Service Coordinator/Data Entry
Sterling Telecom
Remote
04.2024 - 07.2025
- -Conducting research activities involves gathering essential information spanning a broad spectrum of subjects, serving the needs of both our internal operations and our customers.
- -Assist in the updating of project files, plans, and policies. This includes reviewing and revising documentation to ensure it aligns with the latest project developments, maintaining accuracy, and facilitating efficient project management.
- -Coordinate data collected from the partners, facilitating smooth communication, and integrating information into project documentation to support effective decision-making
- -Disseminate reports to the management team. This involves distributing essential project updates, findings, and insights to ensure all stakeholders are well-informed and can make informed decisions based on the latest information
Customer Service
Home Depot
Park city,UT & Pensacola, FL
11.2021 - 10.2023
- -Worked as a return specialist in the customer service department as an associate and a team lead
- -Responsible for ensuring all return products were properly dispositioned efficiently and accurately
- -Responsible for customer interaction and communication of company return policy
- -Worked in one of the most challenging capacities in the organization dealing with often frustrated customers
- -Responsible for adhering to company return policy and communicating that to customers in a polite and effective manner
- -Worked tirelessly to defuse tense situations between challenging customers and my team
- -Worked to develop solutions within the guidelines provided by my supervisor
- -Worked to solve problems at my level, while being cognizant of the importance to elevate the situation to my supervisor when appropriate
Ski/Snowboard instructor
Vail Resorts
Park City, UT
12.2021 - 03.2022
- -Provided detailed oral and physical instruction to groups(4-5) to mostly children between the ages of 3 and 13
- -Provided motivation and reassurance coaching to novice skiers
- -Maintained a positive environment during difficult and often frustrating learning curves for students
- -Reinforce positive performance through the use of increased challenges to students
- -Managed challenging parents and provided guidance on how they could support their children’s ski/snowboard endeavors
- -Worked tirelessly on honing my ski/snowboard proficiency and maintaining positive interactions with my students and their families
Cashier
Walmart
Fort Walton, FL
09.2020 - 12.2020
- -Greet customers entering the store
- -Gathered information for any questions customers had
- -checked out the customers and properly bagged all groceries
Airport Customer Service Agent
United Airlines
Pensacola, FL
11.2019 - 01.2020
- -Provided clients with assistance in preparing travel documents and forms
- -Assembled and issued required documentation, such as tickets, travel insurance policies and itineraries
- -Improved operations by working with team members and customers to find workable solutions
Food Service Worker
Jersey Mike’s Subs
Navarre, FL
05.2019 - 09.2019
- -Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes
- -Followed recipes and customer request details to prepare high-quality, delicious meals
- -Stored food in designed areas following wrapping, dating, food safety and rotation procedures
- -Washed, peeled, cut and measured recipes ingredients
- -Received food orders from patients and families and explained offering
Hostess
Sidelines Sports Bar & Grill
Pensacola Beach, FL
03.2018 - 12.2018
- -Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- -Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing papers to waiting guests
- -Tracked seated guests and available seating using(system)
- -Monitored dining area to assess server capacity and accurately estimate wait times
Education
Diploma -
Pensacola Catholic High School
Pensacola, FL05-2018
Skills
- Customer Service
- Equipment Management
- Reporting Abilities
- Product Organization
- Problem Resolution
- Inventory Tracking
- Accountability
- Understanding
- Materials Transport
- Organization
- Planning and Coordination
- Calendar Management
- Administrative Skills
- Order fulfillment
- Warehouse operations
- Data entry
LANGUAGES
English
Timeline
Warehouse Associate
Jerry Pate Turf & Irrigation Inc.
07.2024 - Current
Service Coordinator/Data Entry
Sterling Telecom
04.2024 - 07.2025
Ski/Snowboard instructor
Vail Resorts
12.2021 - 03.2022
Customer Service
Home Depot
11.2021 - 10.2023
Cashier
Walmart
09.2020 - 12.2020
Airport Customer Service Agent
United Airlines
11.2019 - 01.2020
Supply Specialist
Army Reserves
08.2019 - Current
Food Service Worker
Jersey Mike’s Subs
05.2019 - 09.2019
Hostess
Sidelines Sports Bar & Grill
03.2018 - 12.2018
Diploma -
Pensacola Catholic High School
AWARDS
The Army Achievement Medal 2020-09-07
The Army Achievement Medal 2023-06-14
The Army Achievement Medal 2025-09-07
CLEARANCE
Secret