ANGIE GONZALEZ
City
Summary
Friendly and motivated bilingual (Spanish/English) retail professional with experience in merchandising, cashiering, and customer service. Skilled in creating engaging shopping experiences, assisting customers with product selection, and maintaining organized, visually appealing displays. Seeking to bring strong communication skills and sales expertise to Victoria’s Secret at American Dream Mall.
Overview
4
4
years of professional experience
Work History
Frontline Member Associate
Victoria Secret
East Rutherford
10.2025 - Current
- Provided exceptional customer service in a fast-paced retail environment.
- Assisted customers with product selections and answered inquiries about merchandise.
- Maintained visual merchandising standards to enhance store presentation.
- Collaborated with team members to achieve daily sales goals and improve service.
- Educated customers on loyalty programs and promotions to drive engagement.
- Handled inventory management tasks, including restocking and organizing products.
- Resolved customer complaints effectively, ensuring positive shopping experiences.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
Cashier & Sales Associate
Sam’s Club
[City]
01.2023 - Current
- Processed cash, credit, and membership transactions with accuracy and efficiency.
- Delivered excellent customer service by assisting members with purchases and locating products.
- Upsold promotions and highlighted exclusive deals to increase sales.
- Maintained a clean and organized work area to improve customer experience.
- [City, State]
Medical Receptionist / Assistant
Various Locations
01.2023 - 01.2024
- Greeted and assisted patients in high-volume offices, managing front-desk operations.
- Scheduled appointments, answered phones, and handled records with attention to detail.
- Built strong communication skills in fast-paced, customer-facing environments.
- Michael Eng MD, NASPI Spine, Saint James Hospital
Merchandising Associate
Puma Inc.
Jersey garden mall
01.2022 - 01.2023
- Designed and maintained merchandise displays that aligned with brand standards.
- Restocked and organized sales floor to ensure product availability.
- Supported promotions by setting up signage and highlighting featured products.
- Assisted customers with product questions and personalized recommendations.
- Jersey garden mall
Education
Certificate - Medical Assistant Program
Lincoln Technical Institute
Iselin, NJHealth Sciences
Hudson County Community College
Jersey City, NJSkills
- Customer Service & Sales
- Merchandising & Visual Displays
- Cash Handling & POS Systems
- Bilingual: English & Spanish
- Team Collaboration
- Time Management & Multitasking
Timeline
Frontline Member Associate
Victoria Secret
10.2025 - Current
Cashier & Sales Associate
Sam’s Club
01.2023 - Current
Medical Receptionist / Assistant
Various Locations
01.2023 - 01.2024
Merchandising Associate
Puma Inc.
01.2022 - 01.2023
Certificate - Medical Assistant Program
Lincoln Technical Institute
Health Sciences
Hudson County Community College