Angie Guevara
Mobile,AL
Summary
Detail-oriented professional with a proven track record in cash handling, merchandise restocking, and customer assistance. Demonstrated ability to maintain clean and organized workspaces while providing exceptional service. Skilled in active listening and adept at locating products to meet customer needs.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Shift Lead
Brew Y’all
06.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Patient Transport Aide
USA Health Providence Hospital
09.2024 - 03.2025
- Maintained open lines of communication with patients'' primary care providers to ensure seamless care transitions between healthcare facilities.
- Delivered exceptional customer service to both patients and their families during transport processes, addressing concerns or questions as they arose.
- Collaborated closely with interdisciplinary teams to ensure smooth transfers between different care settings within the hospital network.
- Ensured patient safety by adhering to proper lifting techniques, infection control protocols, and equipment maintenance standards.
Cashier
Rouses Market
Mobile, AL
03.2022 - 08.2023
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma - undefined
Baker High School
Mobile, AL 08.2019 - 5 2023
Bachelors In Radiologic Sciences - Radiology
University of South Alabama
MobileSkills
Customer assistance
Timeline
Patient Transport Aide
USA Health Providence Hospital
09.2024 - 03.2025
Shift Lead
Brew Y’all
06.2024 - Current
Cashier
Rouses Market
03.2022 - 08.2023
High School Diploma - undefined
Baker High School
08.2019 - 5 2023
Bachelors In Radiologic Sciences - Radiology
University of South Alabama
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