Angie Guzman
Orlando,FL
Summary
Dynamic Area Operations Manager at XDX Solutions LLC with a proven track record in performance analysis and operational efficiency. Enhanced team morale and productivity while ensuring compliance management, leading to improved safety and employee retention. Skilled in fostering collaboration and optimizing document flow coordination to drive business success.
Overview
7
7
years of professional experience
Work History
Area Operations Manager
XDX Solutions LLC
07.2023 - Current
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Established effective communication channels between departments, improving collaboration and information sharing across the organization.
- Coordinated cross-functional teams to achieve alignment on goals, objectives, and overall business strategy.
- Ensured compliance with safety regulations, leading to a decrease in workplace accidents and injuries.
- Increased employee retention rates by developing comprehensive onboarding programs for new hires.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Sales Assistant
Deliwonderfood LLC
10.2021 - 06.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
- Increased store foot traffic with innovative window display designs.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
Food Service Worker
A&A Associates
08.2018 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Maintained accurate records of food temperatures to ensure safety standards were met.
Education
Bachelor of Science - Engineering
University Gran Mariscal De Ayacucho
Venezuela 09-2012
Skills
- Performance analysis
- Excellent interpersonal skills
- Operational efficiency
- Standard operating procedures
- Compliance management
- Workforce planning
- document flow coordination
- Customer and vendor relations
- Teamwork and collaboration
Timeline
Area Operations Manager
XDX Solutions LLC
07.2023 - Current
Sales Assistant
Deliwonderfood LLC
10.2021 - 06.2023
Food Service Worker
A&A Associates
08.2018 - 03.2020
Bachelor of Science - Engineering
University Gran Mariscal De Ayacucho
Similar Profiles
Maria Liliana Suarez De CandiaMaria Liliana Suarez De Candia
CONDUCTOR P/ESTUDIANTES ESPECIALES (OCPS) at EVERDRIVEN - XDX SOLUTIONSCONDUCTOR P/ESTUDIANTES ESPECIALES (OCPS) at EVERDRIVEN - XDX SOLUTIONS
Elizebeth GhilbertElizebeth Ghilbert
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Kristina E. ReyesKristina E. Reyes
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi