ANGELINA HARO
Taylorsville,Utah
Summary
Dedicated and compassionate professional with experience in healthcare, patient services, senior living, customer service, and administrative support. Skilled in patient communication, appointment scheduling, insurance verification, payment processing, and compassionate resident care. Bilingual, dependable, goal-oriented, and comfortable working in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Patient Service Representative
Granger Medical Clinic
10.2025 - Current
- Checked patients in and out, ensuring professional and friendly customer service to enhance patient experience.
- Schedule and reschedule patient appointments based on availability and patient needs.
- Handle inbound and outbound calls regarding referrals and patient services.
- Collected patient co-payments and processed payments accurately, contributing to streamlined financial transactions.
- Verified insurance information and assisted with insurance-related questions, facilitating smoother patient interactions.
- Maintain accurate patient information and support daily front-office operations.
Care Manager
Sunrise Senior Living
06.2024 - 05.2025
- Delivered compassionate care and support to residents with Alzheimer's, dementia, and other memory-related conditions, enhancing their emotional well-being.
- Responded promptly to call lights and resident requests for assistance, ensuring timely support and comfort.
- Monitored and recorded vital signs, including blood pressure, pulse, respiration, and temperature.
- Monitored and recorded vital signs, including blood pressure, pulse, respiration, and temperature, contributing to effective health assessments.
- Communicated resident needs and concerns to appropriate staff members.
Dispatcher / Customer Service
In-N-Out Locksmith
10.2021 - 09.2023
- Assisted customers with car, house, and apartment lockout service requests.
- Facilitated resolution of car, house, and apartment lockout service requests, ensuring timely assistance for customers.
- Processed customer payments and issued accurate receipts, streamlining transaction accuracy.
- Established and managed payment arrangements.
- Finalized service jobs and maintained detailed job records, supporting operational efficiency.
- Verified required paperwork and ensured information was complete and accurate.
Education
High School Diploma -
Skills
- Patient registration
- Appointment scheduling
- Insurance verification
- Payment processing
- Customer service
- Data entry proficiency
- Bilingual
Certification
- First Aid Certified
- CPR Certified
Timeline
Patient Service Representative
Granger Medical Clinic
10.2025 - Current
Care Manager
Sunrise Senior Living
06.2024 - 05.2025
Dispatcher / Customer Service
In-N-Out Locksmith
10.2021 - 09.2023