Angie Paul
Primary Medical Care Center
3
Languages
1
Certification
8
years of professional experience
Detail-oriented Medical Records Specialist experienced in EHR retrieval and HIPAA-compliant release processing. Delivered efficient management of medical records through meticulous attention to regulatory compliance and data integrity. Focused on enhancing operational efficiency and supporting healthcare providers in delivering quality patient care.
Work History
Medical Records Specialist (release of Information Medical Records Specialist)
1 Year 4 Months- Verify requester identity against signed authorizations before releasing records in line with HIPAA policy and disclosure standards.
- Process third-party insurer record requests by validating authorization codes and attaching required forms for compliant exchanges.
- Mapped [number] EHR records daily by problem list and encounter date to enhance chart retrieval speed and ensure record accuracy.
- Applied medical record security practices when handling sensitive chart data and coordinating record pulls for internal and external requests.
- Maintained release logs in tracking system to facilitate documentation control and assist audit preparation.
Front Desk Representative
1 Year 1 Month- Balanced [number] receipts daily by posting payments and reconciling the receipt log before shift end.
- Compiled weekly no-show and cancellation logs to spot scheduling patterns and support calendar adjustments.
- Verified patient insurance cards at check-in and updated eligibility status in the EHR to avoid billing delays.
- Monitored wait-room volumes and adjusted appointment spacing to reduce congestion during peak periods.
- Prepared and organized patient charts and electronic records ahead of provider sessions to speed rooming.
- Trained new front-desk hires on privacy protocols and check-in flow, improving registration accuracy during shifts.
Seasonal Tutor
1 Year 2 Months- Maintained punctual, professional support that contributed to a dependable team environment.
- Organized daily priorities to complete lesson preparation and administrative tasks on schedule.
- Led one-on-one summer review sessions to reinforce foundational math skills.
- Prepared customized homework packets aligned with classroom lessons to reinforce daily learning objectives.
- Designed interactive reading activities that increased student engagement and reduced off-task behavior.
Customer Service Associate
9 Months- Managed high-volume inbound calls, routed inquiries, and scheduled pickups to the appropriate teams.
- Maintained accurate data entry and paperwork to support record integrity and operational continuity.
- Reorganized the service desk queue to reduce wait times and prioritize urgent requests more quickly.
- Coordinated daily communication between the sales floor and backroom to accelerate order pulls for pickup customers.
- Delivered consistent, professional customer service that improved the return experience and customer satisfaction.
Camp Counselor at N.A.F (N.A.F Intership)
1 Month- Applied strategic planning and hands-on leadership to coordinate daily camp operations and curriculum.
- Maintained a competitive yet collaborative environment that motivated campers and supported program goals.
- Facilitated STEM and robotics activities, enhancing engagement and promoting hands-on learning.
- Managed camp property and equipment, ensuring proper use and adherence to safety protocols.
Education
Bachelor of Arts
Associate of Arts
Skills
Staff education and training
Medical information release
Medical terminology
Records pulling
Insurance expert
Case management
Processing of subpoenas
Medical record security
Account management
Medical office administration
Team Building
Certification
CPR, Basic Life Support (BLS) American Heart Association
Languages
English
Haitian-Creole
Spanish
Timeline
Medical Records Specialist (release of Information Medical Records Specialist)
Primary Medical Care Center
07.2025 - CurrentRead More
Front Desk Representative
Primary Medical Clinic
06.2024 - 07.2025Read More
Seasonal Tutor
Gang Alternative
01.2021 - 03.2022Read More
Customer Service Associate
Home Depot
10.2020 - 07.2021Read More
Camp Counselor at N.A.F (N.A.F Intership)
N.A.F Internship, FIU EV3
06.2018 - 07.2018Read More
Miami Dade College
Associate of Arts
Read More
Florida International University
Bachelor of Arts
Read More