Angie Raval
Barron
Summary
Dynamic Patient Access Representative with a proven track record at Marshfield Clinic, excelling in customer service and HIPAA compliance. Enhanced claims processing efficiency through insurance verification and trained new staff. Skilled in medical terminology and relationship building, ensuring patient needs are met with tailored solutions.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
Marshfield Clinic - Marshfield Center
Rice Lake, WI
07.2016 - Current
- Facilitated patient registration processes to ensure accurate data entry and compliance with healthcare regulations.
- Coordinated insurance verification procedures, enhancing claims processing accuracy and efficiency.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Trained new staff on patient access protocols, and knowledge sharing.
- Maintained electronic health records systems, ensuring data integrity and confidentiality in patient information management.
- Provided excellent customer service through active listening skills and understanding patient needs.
Education
Associate of Science - Massage Therapy Program
Professional Hair Design Academy
Eau Claire, WI08-2026
Associate of Applied Science - Medical Administrative Specialist
Northwood Technical College
Rice Lake, WI08-2018
Skills
- Customer service
- HIPAA compliance
- Multitasking and organization
- Medical terminology
- Relationship building
- Friendly and outgoing
Languages
Tagalog
Native or Bilingual
Timeline
Patient Access Representative
Marshfield Clinic - Marshfield Center
07.2016 - Current
Associate of Science - Massage Therapy Program
Professional Hair Design Academy
Associate of Applied Science - Medical Administrative Specialist
Northwood Technical College