Angie Rochester

• Identified new business opportunities and created customized LTL, Truckload, Ocean and Air transportation solutions.
• Negotiated contracts successfully, securing favorable terms for both the company and clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
• Delivered presentations to potential clients, showcasing the value of products or services offered.

• Utilized a collaborative strategy with clients to identify needs and develop optimal transportation solutions.
• Led negotiations with clients to enhance profitability.
• Collaborated with cross-functional teams to streamline processes and improve service delivery.
• Monitored industry trends and adapted strategies to maintain a competitive advantage in logistics.

• Developed and maintained client relationships to drive sales growth.
• Managed customer accounts, ensuring timely response to inquiries and issue resolution.
• Executed strategic sales initiatives, enhancing market presence and brand awareness.
• Analyzed client needs and provided tailored logistics solutions to optimize operations.

• Account manager for the largest Exhibit Accounts such as Stanley Black and Decker and Primesource.
• Cultivated strong client relationships through regular communication.
• Developed and carried out targeted account plans for upcoming tradeshows.

• Developed strategic partnerships to drive revenue growth and enhance market presence.
• Analyzed market trends to identify new business opportunities and inform strategic planning.
• Maintained relationships with clients to ensure agreed upon expectations were met.
• Secured a major account the first 3 months in the position.

• Developed point of sale for services.
• Wrote and maintained the content on the public websites and collaborated with the art department to develop graphics.
• Created sales campaigns and contests where I was responsible for the strategy, analysis, presentation and measurement.
• Designed and managed sales training and materials for the sales internet.
• Presented training and materials to sales.
• Often functioned as the subject matter expert for the services and was the point of contact for sales to request materials to assist with positioning of the services.
• Assisted with product development.
• Collaborated with vendors to outsource aspects of projects. Functioned as the project manager responsible for the timeline, results and budget.

• Exceeded my goals and was recognized as the top performing Territory Manager in selling Canada service.
• Worked closely with operations and drivers to resolve customer issues and ensure customers' expectations were met.
• Managed existing accounts to enhance growth.
• Sought new accounts daily to develop.
• Brought on several new accounts for Ward including Gojo, Berlin Gardens, and Quality Poly.
• Developed and implemented territory strategies to enhance customer relationships and drive sales growth.

• Actively pursued and qualified business opportunities.
• Executed effective selling strategies and techniques
• Managed account development for continued revenue and profit growth.
• Crafted and suggested tailored approaches to address and enhance customer expectations.
• Pinpointed situations requiring negotiation.
• Maintained positive client relationships.

• Appointed Customer Solutions Manager to coordinate with Account Executive on bid planning, strategy development, and execution-focused action plan.
• Managed this team's workload and collaborated on the timeline.
• Provided marketing support by developing tailored PowerPoint presentations and composing narratives to showcase YRC and support account communication.
• Developed analytical bid-performance reporting for company officers, summarizing revenue outcomes for each processed bid.
• Managed creation and ongoing maintenance of database to support national sales operations and bid-related inquiries.
• Developed project plans, ensuring alignment with organizational goals and timelines.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

• Created PowerPoint presentations for nationwide Sales and Officers, designed collateral material, and generated account reports.
• Trusted with the responsibility of coordinating pilot programs.
• Created sales contests from the conceptual idea to measuring the results.
• Contributed to business and product development.

• Functioned as the point of contact for major accounts, coordinating their shipments from beginning to end.
• Assisted with billing, pricing, and conflict resolution.
• Winner of several sales contests
• Increased revenue and shipment count daily.

Specializing in Marketing. Graduated 1997