Healthcare professional committed to nursing leadership with track record of improving patient outcomes and team performance. Known for enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Nursing: NHS, Acute & Critical Care
UCHealth Memorial Hospital North
10.2023 - Current
Oversee budget management, optimizing resource allocation for nursing operations.
Mentor nursing team members, fostering professional development and skill enhancement.
Implemented a capacity management plan to maximize patient safety with opening/closing semiprivate surge beds as needed
Led nursing staff to ensure compliance with healthcare regulations and quality standards.
Developed and implemented patient care protocols to enhance service delivery and outcomes.
Highlights:
Lead nursing in expansion of med/surg unit and current master facility planning for campus expansion
Right-sized acute and critical care productivity
Successful implementation of Multidisciplinary Rounds in acute care
Lead two Orthopedic Nurse Navigators
MHN medication side effect score increased from 73.6% to 75.8 (2.2% increase)
Established physician relationships
Implemented Make My Day line validation at MHN. Ended FY25 with zero CAUTIs or CLABSIs in acute and critical care
Serve as Hospital Acquired Infection Committee Co-chair
Nursing representation for South Region Diversion Prevention Committee
Director of Nursing: Peri-Op, ED, Acute Care
UCHealth Grandview Hospital
04.2023 - Current
Led nursing staff to enhance patient care quality and ensure compliance with regulatory standards.
Developed and implemented strategic initiatives to optimize departmental efficiency and workflow processes.
Mentored nursing team on best practices, fostering professional development and enhancing skill sets across the department.
Collaborated with interdisciplinary teams to coordinate comprehensive patient care plans and improve health outcomes.
Highlights:
GVH overall top box score increased from 77.8% to 84.8%
Mentored new Peri-Op and ED managers.
OR FCOTS improved to 89%.
GVH ED decreased LWBS rate to less than 1% with new 20 minute intake process
GVH inpatient medication side effect patient experience scores increased from 65.9% to 85.7% (19.8%)
GVH ended the FY24 as #6 of 181 hospitals in the Vizient Cohort beating established goals for adverse drug reactions and early transfers out
Successful Joint Commission recertification with only 7 clinical findings and zero findings in SPD
Stood up GVH RN Staffing Committee
Director of Nursing: Acute Care Services
UCHealth Memorial Hospital Central
05.2022 - 10.2023
Oversaw nursing operations for 10 acute care units at a Level 1 Trauma Center, ensuring compliance with healthcare regulations and quality standards.
Led nursing staff in delivering high-quality patient care and improving clinical outcomes.
Developed and implemented evidence-based protocols to enhance patient safety and satisfaction.
Mentored nursing leaders, fostering professional development and enhancing team performance.
Highlights:
Supported Acute Care at Memorial Hospital Central through first Magnet Designation
Served as co-chair of the system AIP COGG, playing a key role in establishing and developing the group from inception.
Active member of the system Mitigation Team.
Graduated from Leadership Academy
Executive Sponsor for the Acute Inpatient Practice Council
Rolled out innovative staffing model, Partners in Care on Neuroscience unit
Co-chair of VTE Committee
RN Executive Sponsor: System Pyxis roll-out
Implemented Position Control for Acute Care teams to streamline FTE needs and position requests.
Developed, implemented, and maintained acute care nursing policies to enhance patient care and operational efficiency.
Acute care nursing lead for ED no-call report handoff committee.
Mentored nursing leadership, fostering professional development and improving team performance.
Analyzed patient care metrics to identify trends and implement process improvements.
Developed group hiring process for acute care teams
Clinical Nurse Manager-Ortho Trauma
UCHealth Memorial Hospital
10.2018 - 05.2022
Pursued opportunities and leveraged expertise to optimize patient care, improve outcomes and optimize performance of nursing team members.
Maintained quality care systems, standards and HIPAA confidentiality.
Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
Lead hiring, training and development of nursing and patient care staff.
Mentored and coached nursing staff, listening to concerns and providing counsel.
Highlights:
Oversaw nursing operations for 29-40 bed Ortho-Trauma unit with staff of 80-100.
Opened and managed two overflow units.
Successfully completed University of Michigan Lean Healthcare Program
Increased Ortho Trauma Nursing Communication scores from the 30th percentile to the 62nd percentile.
Received Patriotic Employer Award in 2021.
Hired and mentored two Associate Nurse Managers through a transition to Clinical Nurse Managers
Employee Voice 2017-2020 average overall engagement score: 84%.
Lead Ortho Trauma unit to Practice Environment Survey scores above the national mean (2018, 2019, 2020)
2018 Patient Experience Award: Most Improved Overall Rating
2021 Patient Experience Award 4th Quarter: Most Improved Overall Rating
Twice awarded for Service Excellence
Associate Nurse Manager-Ortho Trauma
UCHealth Memorial Hospital
06.2017 - 10.2018
Completed daily rounds of nursing department while upholding acceptable nursing standards.
Created action plans for staff development and performance improvement.
Kept close eye on department operations to maintain coverage of needs.
Participated in the Lead CNA role development system committee
Co-chair of the PACE committee
Completed Art of Leadership Program
Supported Nurse Manager with employee development and care quality management.
Served on the system White Board Committee to improve patient experience.
Supported Ortho Trauma Unit Practice Council
Permanent Charge RN
UCHealth Memorial Hospital Central
11.2016 - 06.2017
2017 Nursing Excellence Award nomination
Developed and implemented patient care plans in collaboration with multidisciplinary teams.
Led nursing team to ensure high-quality patient care and adherence to clinical protocols.
Mentored junior nurses, fostering professional development and enhancing clinical skills. Two-time Clinical Scholar for nurse residents.
Streamlined workflow processes to improve efficiency in patient admissions and discharges.
Lead an evidence-based practice Nursing Communication Project to improve patient satisfaction scores.
Registered Nurse
UCHealth Memorial Hospital Central
10.2014 - 11.2016
Administered patient care, monitoring vital signs and responding to medical needs efficiently. Neuroscience, Ortho-Trauma and Medical Surgical.
Streamlined medication administration processes, ensuring timely delivery of treatments and therapies.
Advocated for patient rights and well-being, fostering a supportive environment within the healthcare setting.
Collaborated with interdisciplinary teams to develop and implement personalized care plans.
Educated patients and families on health management and post-discharge procedures.
Mentored junior nurses, enhancing team performance through knowledge sharing and support.
Patient Care Tech
UCHealth Memorial Hospital Central
05.2011 - 10.2014
Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
Enhanced patient satisfaction by providing compassionate and attentive care.
Supported daily living activities including bathing, grooming, and feeding to enhance patient quality of life.
Trained new staff on best practices for patient care protocols and operational procedures.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.