Angie Snell
Wheatland,WY
Summary
Dynamic sales associate with a proven track record at Quality Discount Liquor, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining inventory accuracy, consistently delivering results in fast-paced environments. Reliable and dedicated to fostering long-term client loyalty.
Overview
33
33
years of professional experience
Work History
Sales Associate
Quality Discount Liquor
Wheatland, WY
04.2026 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and organization.
- Collaborated with team members to enhance customer service experiences.
Service Advisor
Bob Ruwart Motors
Wheatland, WY
10.1998 - 12.2023
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Coordinated service appointments, ensuring optimal scheduling and resource allocation.
- Assisted technicians by accurately documenting service requests and maintaining clear communication with clients.
- Educated customers on maintenance services, enhancing understanding of vehicle care requirements.
- Streamlined workflow processes to improve service delivery timelines and client satisfaction levels.
- Led initiatives to refine customer follow-up procedures, boosting retention rates through personalized outreach.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Waitress
Vimbos
Wheatland, WY
02.1993 - 10.1998
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experiences.
- Assisted with menu selections, effectively communicating specials and recommendations.
- Processed customer orders accurately using point-of-sale system for efficient transactions.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
High School Diploma -
Wheatland High School
Wheatland, WY05-1986
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Exceptional customer service
Relationship building
Money handling
Building rapport
Timeline
Sales Associate
Quality Discount Liquor
04.2026 - Current
Service Advisor
Bob Ruwart Motors
10.1998 - 12.2023
Waitress
Vimbos
02.1993 - 10.1998
High School Diploma -
Wheatland High School