Angie White
Fair Oaks,CA
Summary
Dynamic and self-motivated Licensed Hearing Aid Dispenser at Costco, adept at conducting comprehensive assessments and fitting customized solutions. Proven problem solver with strong verbal communication skills, enhancing customer experiences and promoting loyalty. Successfully collaborated with teams to develop tailored treatment plans, ensuring optimal client satisfaction and performance.
Overview
25
25
years of professional experience
Work History
Licensed Hearing Aid Dispenser
Costco
Linda, CA
04.2024 - Current
- Conducting comprehensive hearing assessments to determine appropriate hearing aid solutions.
- Educating customers on hearing aid usage, maintenance, and benefits to enhance user experience.
- Fitting and adjusting hearing aids to ensure optimal comfort and performance for clients.
- Collaborating with other dispensers to develop customized treatment plans based on individual hearing needs.
Refund Clerk/ESW Agent
Costco
Citrus Heights, CA
06.2008 - 11.2023
- Liaison between members and online. Assisted the members in warehouse with any issues online. Used appropriate software for solving member issues.
- Warehouse trainer for membership CRM system.
- Helped train several membership supervisors and managers
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information and customer service.
- Processed incoming correspondence, assembled and distributed notices, letters and other materials and and maintain files to promote efficient flow of communication.
- Responsible for keeping kiosks clean, full and new materials ordered
- Co-manager for the employee club and planning the Christmas party
AM Stocker
Costco
Citrus Heights, CA
06.2008 - 09.2008
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Changed sales floor signs to show current pricing and support product promotions.
Refund Clerk
Costco
Woodland, CA
12.2007 - 06.2008
- Outside marketing for warehouse opening
- All other membership/refund duties
Refund Clerk
Costco
Houston , TX
05.2001 - 12.2007
- Assisted in opening 3 new warehouses
- Outside marketing as needed, (New warehouses, on-sites)
- Assisted in training new membership supervisors
- All other membership/refund duties
Education
Bachelor of Arts - Business Management
Texas Southern University
Houston, TX05.2007
Skills
- Self-Motivated
- Data Entry and 10-Key
- Verbal and Written Communication
- Flexible and Adaptable
- Google Drive
- Multitasking and Prioritization
- Creative Thinking
- Problem Solving
Timeline
Licensed Hearing Aid Dispenser
Costco
04.2024 - Current
Refund Clerk/ESW Agent
Costco
06.2008 - 11.2023
AM Stocker
Costco
06.2008 - 09.2008
Refund Clerk
Costco
12.2007 - 06.2008
Refund Clerk
Costco
05.2001 - 12.2007
Bachelor of Arts - Business Management
Texas Southern University