Hi, I’m
Angie Zalinsky
Senior Project & Operations Manager
Dublin,GA
Work Preference
Summary
Mission-driven leader with 17+ years of experience delivering complex, high-risk programs across insurance, disaster response, military operations, education, and nonprofit sectors. Proven record managing multi-million-dollar portfolios, leading cross-functional teams, building scalable systems, and executing under pressure. Known for disciplined execution, stakeholder alignment, cost control, and turning chaos into structured, repeatable results.
Overview
18
years of professional experience
Work History
AllState
Outside Property Claims Adjuster /Field Operations
11.2024 - Current
Job overview
- Manage end-to-end delivery of residential property loss projects from inspection through mitigation and rebuild transition, overseeing scope, cost, vendors, and documentation.
- Author full mitigation scopes in Xactimate (drying systems, demolition, contents handling, emergency services) and enforce carrier standards to prevent over-mitigation and cost overruns.
- Direct restoration vendors on-site and remotely; resolve scope disputes and timeline conflicts between contractors, insureds, and internal leadership.
- Manage claims portfolio exceeding $3M annually with high documentation accuracy and regulatory compliance.
- Reduce cycle time by coordinating mitigation-to-rebuild handoffs and enforcing standardized documentation workflows.
Southern New Hampshire University
Adjunct Professor
04.2024 - Current
Job overview
- Design and deliver asynchronous programs for adult learners focused on leadership, ethics, systems thinking, and organizational performance.
- Use LMS analytics and structured feedback systems to improve student outcomes and retention.
- Collaborate cross-functionally with academic leadership on performance dashboards and quality assurance.
Laurens County Humane Soceity
Assistant Director / Volunteer Program Manager
05.2021 - Current
Job overview
- Built and manage volunteer operations supporting shelter logistics, medical support, and adoption events.
- Designed onboarding systems, SOPs, training materials, and tracking processes improving retention by 35%+.
- Coordinate stakeholders including veterinarians, rescue partners, and board leadership.
Travelers Insurance
Catastrophic Property Claims Adjuster
11.2022 - 11.2024
Job overview
- Led high-volume catastrophe claim operations across multi-state deployments, managing 60+ claims in 26 days while maintaining 96–99% documentation accuracy.
- Owned project scoping, vendor coordination, moisture monitoring validation, and daily progress controls to ensure compliant drying protocols and cost containment.
- Coordinated engineers, contractors, and internal teams to accelerate recovery timelines and reduce claim leakage.
- Awarded Travelers IN-Sync Award for customer service excellence.
Dublin City Schools
Agriculture Teacher / FFA Advisor
05.2021 - 08.2022
Job overview
- Launched and managed a new academic program serving 80+ students, achieving a 90% project completion rate.
- Designed curriculum aligned to state standards and managed extracurricular leadership programs.
Georgia Army National Guard
Senior Training & Readiness Operations Manager
10.2015 - 05.2021
Job overview
- Directed training, readiness, and emergency response programs for 100–250+ personnel across multiple units.
- Owned annual training plans, logistics coordination, compliance reporting, and safety programs supporting full operational readiness and federal inspection standards.
- Led large-scale disaster response missions for hurricanes, floods, and statewide emergencies, coordinating personnel movement, equipment, communications, and interagency support.
- Built SOP frameworks governing personnel systems, mobilization workflows, and readiness reporting used across command teams.
- Served as subject-matter expert for personnel systems, deployment reporting, and operational compliance.
- Trained and mentored team leaders to enforce performance accountability, safety standards, and documentation integrity.
Georgia Southern University / GA Army National Guard
SROTC Instructor & Recruiting Operations Officer
01.2008 - 10.2015
Job overview
- Managed recruiting operations, scholarship processing, outreach campaigns, and onboarding pipelines for officer candidates.
- Designed and delivered leadership and operations training programs aligned to Army doctrine and university standards.
- Coordinated multi-campus stakeholder relationships to grow enrollment and officer accession rates statewide.
Education
Liberty UniversityLynchburg, VA
Ph.D. from Organizational Management & Leadership
05.2001
University Overview
Project Management InstituteRemote
Certificate from Project Management
05.2001
University Overview
Virginia TechBlacksburg
Master of Science from Natural Resource Management
05.2001
University Overview
Virginia TechBlacksburg
Graduate Certificate from Global Sustainability & Leadership
05.2001
University Overview
Skills
Stakeholder Engagement
Availability
See my work availability
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Affiliations
Affiliations
- Veterans of Foreign Wars
- American Legions
Quote
Do not seek to follow in the footsteps of the men of old; seek what they sought.
Timeline
Outside Property Claims Adjuster /Field Operations
AllState
11.2024 - Current
Adjunct Professor
Southern New Hampshire University
04.2024 - Current
Catastrophic Property Claims Adjuster
Travelers Insurance
11.2022 - 11.2024
Assistant Director / Volunteer Program Manager
Laurens County Humane Soceity
05.2021 - Current
Agriculture Teacher / FFA Advisor
Dublin City Schools
05.2021 - 08.2022
Senior Training & Readiness Operations Manager
Georgia Army National Guard
10.2015 - 05.2021
SROTC Instructor & Recruiting Operations Officer
Georgia Southern University / GA Army National Guard
01.2008 - 10.2015
Liberty University
Ph.D. from Organizational Management & Leadership
05.2001
Project Management Institute
Certificate from Project Management
05.2001
Virginia Tech
Master of Science from Natural Resource Management
05.2001
Virginia Tech
Graduate Certificate from Global Sustainability & Leadership
05.2001