Vanessa McElrea
Wentzville,MO
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
Work History
Office Manager
Allstate
07.2020 - Current
- Manage and coach a sales team to meet performance and productivity goals
- Lead strategic planning initiatives and manage multiple projects simultaneously
- Ensure timely completion of projects while maintaining accuracy and quality
- Utilize strong interpersonal skills to support problem-solving, team building, and customer satisfaction
- Adapt quickly to changing priorities and business needs
- Demonstrate effective decision-making in a fast-paced environment
- Improved customer retention through conflict resolution and problem-solving skills.
Sales Development Representative
BizLibrary
09.2019 - 07.2020
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilized CRM systems to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating full value of company's capabilities to prospects.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Managed customer accounts and scheduled product demonstrations
Support Staff Member Transportation
Wentzville R-IV School District
03.2018 - 10.2019
- Maintained high safety standards under varying road and weather conditions
- Operated on tight schedules while ensuring student safety
- Demonstrated professionalism with students, staff, and the public
- Maintained thorough knowledge of routes and traffic patterns
Corporate Communications Specialist
Magellan Health
02.2015 - 02.2018
- Updated and tracked provider information across multiple systems
- Communicated with providers regarding new and updated information
- Met critical notification deadlines while working independently
- Assisted with and led small departmental projects
- Maintained accuracy and confidentiality of provider data
Education
High School Diploma -
Wentzville School District
Wentzville05.2012
Skills
- Staff hiring
- Training and coaching
- Customer relations
- Billing
- Project management
- Office management
- Customer service
- Clear oral/written communication
- Relationship building
Timeline
Office Manager
Allstate
07.2020 - Current
Sales Development Representative
BizLibrary
09.2019 - 07.2020
Support Staff Member Transportation
Wentzville R-IV School District
03.2018 - 10.2019
Corporate Communications Specialist
Magellan Health
02.2015 - 02.2018
High School Diploma -
Wentzville School District