JASON CARDONA RODIRGUEZ
Reading,PA
Summary
Quickly acquires new skills and adapts to evolving challenges with flexibility. Demonstrates a strong work ethic complemented by excellent communication, multitasking, and prioritization abilities. Bilingual in Spanish and English, facilitating effective interactions in diverse environments.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Dental Dreams LLC
Reading, PA, Pa
2025.10 - Current
- Greeted patients warmly upon arrival and ensured a welcoming atmosphere.
- Managed multi-line phone system to schedule appointments and handle inquiries.
- Maintained patient records accurately using dental management software.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Maintained organized records of transactions and payment histories for reference.
- Assisted in resolving billing discrepancies through effective communication with clients.
Sales Associate
Footlocker, Footlocker
Reading, PA
2024.10 - Current
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
Translator and Interpreter
Amazon
BETHEL, PA
2023.09 - 2025.05
- Provided written translations of legal, medical, and technical documents.
- Communicated regularly with associates regarding changes or updates needed in translated materials.
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Translated documents from English to Spanish and vice versa for various clients.
- Edited translated materials to ensure accuracy of content, spelling, grammar, punctuation, syntax, and formatting.
- Facilitated communication for people with limited language proficiency.
FC Associate
AMAZON DISTRUBUTION CENTER
BETHEL, PA
2023.09 - 2025.05
- Tracked shipments using online tools and updated records accordingly.
- Provided customer service to all guests, including resolving complaints and answering questions.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Ensured that all products were properly labeled according to company standards.
- Cross-trained team members on various tasks within the department.
- Collaborated with other departments to provide excellent customer service.
Human Resources Assistant
BROTHER SECURUTY COMPANY
San Juan, PR
2022.10 - 2023.08
- Assisted with the development of training programs for staff members.
- Prepared job postings for open positions on the company website and other job boards.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Assisted in developing training programs for staff members.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Assisted with planning, organizing and coordinating company events.
Fulfillment Associate
AMAZON FULFILLMENT CENTER
HAMBURG, PA
2022.06 - 2022.10
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Performed daily cycle counts as part of inventory control process.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Filled orders according to defined standards using standard picking system.
- Accepted, processed and quickly filled orders.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
Shift Leader
WAYBACK BURGERS
Wyomissing, PA
2019.02 - 2021.02
- Monitored employee performance to ensure compliance with company policies and procedures.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance and provided feedback for improvement.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
High School Diploma -
READING SENIOR HIGH SCHOOL
Reading, PA2022-06
Skills
- Customer service and support
- Cash handling and inventory management
- Sales techniques
- Interpersonal skills
- Communication skills
- Stock management
- Bilingual communication
- Problem solving
Timeline
Front Desk Receptionist
Dental Dreams LLC
2025.10 - Current
Sales Associate
Footlocker, Footlocker
2024.10 - Current
Translator and Interpreter
Amazon
2023.09 - 2025.05
FC Associate
AMAZON DISTRUBUTION CENTER
2023.09 - 2025.05
Human Resources Assistant
BROTHER SECURUTY COMPANY
2022.10 - 2023.08
Fulfillment Associate
AMAZON FULFILLMENT CENTER
2022.06 - 2022.10
Shift Leader
WAYBACK BURGERS
2019.02 - 2021.02
High School Diploma -
READING SENIOR HIGH SCHOOL