Angjelina Llagami
Austin,TX
Summary
"Highly intelligent and adaptable individual with a strong aptitude for thriving in social environments. Possesses excellent problem-solving skills, critical thinking abilities, and a knack for effective communication. Demonstrates a keen ability to quickly adapt to new situations and contribute to team success
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Clothing Store
New York, NY
08.2023 - 12.2024
- Investigated and resolved accounting, service and delivery concerns.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Marketing Assistant
Instagram
New York, NY
09.2023 - 02.2024
- Tracked marketing efforts to monitor results in real-time.
- Bolstered customer retention rates by contributing to the development of an engaging loyalty program.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Supported content creation for corporate social responsibility initiatives, showcasing company values and community involvement efforts to strengthen brand reputation.
Shift Supervisor
Call Center Group
Albania,AL
08.2021 - 06.2023
- Enforced company policies and regulations with employees.
- Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
- Supervised ongoing daily production phases.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Pet Sitter
Pet Shop
Albania,AL
01.2016 - 09.2023
- Prepared food and water following instructions from pet owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Project Coordinator
State Youth Group
Albania,AL
02.2020 - 05.2023
- Kept corporate and client information confidential, adhering to data safety measures.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Analyzed project performance data to identify areas of improvement.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
Model
Miss Universe Organization
Albania,AL
06.2020 - 05.2022
- Remained focused, motivated and professional throughout long shoots and events.
- Upheld audition and cold-call success rate by adhering to feedback and taking constructive criticism.
- Stood for fitting sessions to help designers with clothing size information.
- Attended designer meetings to determine guidelines for runway shows and presentations.
Education
Diploma - Economics
Mrekullia School
Albania,AL06.2022
Skills
— Leadership
—Problem-Solving Skills, Problem-solving skills involve identifying a problem, analyzing its course, and proffering a solution
— Critical Thinking Skills
— Flexibility
— Communication Skills
— Teamwork
— Organization Skills
— Creativity
— Emotional Intelligence
Timeline
Marketing Assistant
Instagram
09.2023 - 02.2024
Customer Service Representative
Clothing Store
08.2023 - 12.2024
Shift Supervisor
Call Center Group
08.2021 - 06.2023
Model
Miss Universe Organization
06.2020 - 05.2022
Project Coordinator
State Youth Group
02.2020 - 05.2023
Pet Sitter
Pet Shop
01.2016 - 09.2023
Diploma - Economics
Mrekullia School