Anh Lam
Garden Grove,CA
Summary
Motivated and eager to embark on a new professional journey, seeking opportunities to contribute skills and gain valuable experience in the workforce. Throughout previous roles, consistently demonstrated a knack for creating captivating customer experiences and optimizing operational efficiency, resulting in exceptional levels of customer satisfaction. Expertise lies in merchandise display and fostering teamwork, thriving in diverse environments, adapting seamlessly with a composed demeanor.
Overview
7
7
years of professional experience
Work History
Sales Associate
Walmart
07.2024 - 11.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Warehouse Worker
ASC Staffing
09.2023 - 02.2024
- Picking and packing
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Worked effectively in fast-paced environments.
Auto Body Apprentice
Jb Collision
07.2022 - 08.2023
- Maintained a clean and organized work environment to optimize workflow and safety standards.
- Expertly utilized hand tools, power tools, while working on auto body repairs to achieve desired results consistently.
- Inspected new parts and areas of repair to verify correctness and quality.
- Efficiently disassembled damaged sections of vehicles for proper assessment and reconstruction process implementation
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Reassembled and replaced parts to complete body repairs.
Product Demonstrator
Hickory Farms
11.2017 - 01.2018
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Managed time efficiently throughout workdays to ensure all assigned tasks were completed on schedule.
- Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
Bolsa Grande High School
Garden Grove, CA06.2013
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Flexible schedule
- Stocking and receiving
- Adapt to diverse groups
- Merchandise display
- Customer engagement
- Service oriented
- Calm demeanor
Timeline
Sales Associate
Walmart
07.2024 - 11.2024
Warehouse Worker
ASC Staffing
09.2023 - 02.2024
Auto Body Apprentice
Jb Collision
07.2022 - 08.2023
Product Demonstrator
Hickory Farms
11.2017 - 01.2018
Bolsa Grande High School