Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anh Ngo

Wichita

Summary

Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Host

Texas Roadhouse
Wichita
01.2024 - Current
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided excellent customer service by anticipating customer needs.
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed incoming calls during busy shifts.

Front Desk Receptionist

Spa Renity
Wichita
05.2022 - 01.2024
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers warmly and made them feel welcome.
  • Handled sensitive information in a confidential manner.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.

Server

Tswirl
Wichita
01.2023 - 06.2023
  • Prepared drinks according to standard recipes.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.

Education

Associate of Science -

Butler Community College
Wichita, KS
05-2026

High School Diploma -

Southeast Highschool
Wichita, KS
05-2023

Skills

  • Customer service
  • Scheduling appointments
  • Data entry
  • Problem solving
  • Time management
  • Team collaboration

Timeline

Host

Texas Roadhouse
01.2024 - Current

Server

Tswirl
01.2023 - 06.2023

Front Desk Receptionist

Spa Renity
05.2022 - 01.2024

Associate of Science -

Butler Community College

High School Diploma -

Southeast Highschool
Anh Ngo