Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anh Nguyen

NAPLES,FL

Summary

Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service to diverse clientele, enhancing customer satisfaction and fostering loyalty. Committed to creating positive and memorable dining experiences for every guest.

Overview

1
1
Language
3
3
years of professional experience

Work History

Server

Lemongrass
NAPLES
01.2020 - 09.2022
  • Took food and beverage orders accurately from guests
  • Delivered meals and drinks promptly to tables
  • Provided excellent customer service to ensure satisfaction.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Coordinated with kitchen staff on order timing
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Presented menus and explained daily specials clearly
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Sai Gon to Paris
NAPLES, FL
03.2020 - 12.2021
  • Greeted guests at Lemongrass dining service with warm, professional hospitality
  • Took food and beverage orders accurately from guests
  • Took orders from customers accurately and in a timely manner.
  • Presented menus and explained daily specials clearly
  • Delivered meals and drinks promptly to tables
  • Refilled beverages and checked guest satisfaction during service
  • Coordinated with kitchen staff on order timing
  • Processed payments and handled cash transactions carefully
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Education

Golden Gate High School
Naples, FL

Skills

  • Upselling & Suggestive Selling: Increasing average check sizes by recommending appetizers, specials, or wine pairings
  • Multitasking: Handling multiple tables simultaneously during high-volume rushes
  • Communication & Teamwork: Relaying clear instructions to kitchen/bar staff and assisting coworkers

Languages

Vietnamese
Professional

Timeline

Server

Sai Gon to Paris
03.2020 - 12.2021

Server

Lemongrass
01.2020 - 09.2022

Golden Gate High School
Anh Nguyen