Ania Hernandez
Tampa,FL
Summary
Motivated Housekeeper with 10 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Overview
9
9
years of professional experience
Work History
Housekeeper
Palm Terrace Assisted Living Facility & Adult Daycare Center
5121 East Serena Dr. Tampa, FL 33617
04.2023 - 05.2024
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeping Supervisor
Ascension Via Christi St. Francis
929 Saint Francis Wichita, KS 67214
10.2020 - 01.2023
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Managed laundry sorting, washing, drying, and ironing.
- Evaluated employee performance and developed improvement plans.
- Adhered to safety protocols by enforcing proper equipment usage.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Trained and mentored new staff on cleaning and safety protocols.
- Established and enforced safety protocols and guidelines for staff.
Factory Production Line Supervisior
Hit Promotional Products Inc.
7150 Bryan Dairy Rd, Largo, FL 33773
06.2015 - 12.2018
- Completed logs and reports to document detailed information on production.
- Inspected products on specific cycle depending on complexity level or design for production.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Education
High School Diploma -
Escuela Jose De La Luz Y Caballero
Habana, CUBA09.1988
Skills
- Restroom detailing
- Cleaning techniques
- Window Cleaning
- Infection Control
- Laundry Management
- Residential Cleaning
- Supply Inventory Management
- Product Inspection
- Work supervision
- Team Training
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Housekeeper
Palm Terrace Assisted Living Facility & Adult Daycare Center
04.2023 - 05.2024
Housekeeping Supervisor
Ascension Via Christi St. Francis
10.2020 - 01.2023
Factory Production Line Supervisior
Hit Promotional Products Inc.
06.2015 - 12.2018
High School Diploma -
Escuela Jose De La Luz Y Caballero