Aniah Franklin
Denver,CO
Summary
I am a highly work-oriented and efficient employee with a genuine smile and a strong desire to share it with others. My goal is to bring a little joy wherever I go, creating a positive and welcoming environment for both customers and colleagues. With each role, I aim to grow and learn, continuously building my skills and contributing meaningfully to the team. I believe in putting my best foot forward and embracing each opportunity as a step toward greater personal and professional growth.
Overview
2
2
years of professional experience
Work History
Warehouse Lead
A&B Collective
07.2023 - Current
- Led a team of warehouse associates, achieving a 43% reduction in order fulfillment errors in 2023, with a year-to-date reduction of 88% in 2024
- Optimized inventory control systems, ensuring efficient receiving, organization, and stock tracking for accuracy
- Trained and supported new associates, promoted a culture of accountability, and maintained data accuracy
- Proactively prevented fraud by verifying high-value orders with customers and delivered exceptional customer service through professional handling of inquiries and complaints
- Problem-solving and conflict resolution
- Time management and attention to detail
- Effective communication
Warehouse Associate (Summer)
A&B Collective
06.2022 - 08.2022
- Performed diverse warehouse tasks, including receiving, picking, packing, and shipping
- Operated equipment safely, contributing to a productive and organized work environment
Education
Colorado Early Colleges
12.2026
Skills
- CUSTOMER SERVICE EXCELLENCE
- RETAIL AND POINT-OF-SALE OPERATIONS
- INVENTORY MANAGEMENT AND ORDER FULFILLMENT
- TEAM LEADERSHIP AND TRAINING
Languages
Spanish
Professional
Timeline
Warehouse Lead
A&B Collective
07.2023 - Current
Warehouse Associate (Summer)
A&B Collective
06.2022 - 08.2022
Colorado Early Colleges