Aniah Mares
Austin
Summary
Motivated learner with a background in biology complemented by hands-on experience in coaching and mentoring. Contributes to team effectiveness by enhancing individual performance and ensuring adherence to quality standards. Eager to apply analytical skills and a customer-focused approach in a dynamic environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
Rally House
Austin, Texas
03.2025 - Current
- Led team in executing daily operational tasks, ensuring efficiency and accuracy in service delivery.
- Trained new staff on company policies, procedures, and customer engagement techniques.
- Coordinated inventory management processes to maintain optimal stock levels and prevent shortages.
- Monitored team performance metrics, providing feedback to enhance individual and group productivity.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Supervisor
Finish Line
Austin, Tx
10.2025 - 03.2026
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented inventory management processes to maintain stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Assistant Manager
Sonic Drive in
Austin, Texas
03.2023 - 08.2024
- Supervised daily operations, ensuring compliance with food safety and hygiene standards.
- Trained and mentored new staff on service protocols and customer engagement techniques.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Coordinated team schedules to enhance efficiency during peak hours and special events.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Biology
Austin Community College
Austin, Texas05-2027
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Production monitoring
- Diversity and inclusion
- Fast learner
- Perform well in high-demand, fast-paced environments
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Timeline
Supervisor
Finish Line
10.2025 - 03.2026
Team Lead
Rally House
03.2025 - Current
Assistant Manager
Sonic Drive in
03.2023 - 08.2024
Biology
Austin Community College