Anialis Melendez Figueroa
Raeford,NC
Summary
I'm a dedicated and enthusiastic individual seeking a position as a flight attendant where I can utilize my excellent customer service skills and ensure the safety and comfort of passengers on board.
Overview
9
9
years of professional experience
Work History
Apparel Team Lead
Dick's Sporting Goods, Inc
Southern Pines, NC
11.2023 - Current
- Evaluated performance of team members and suggested methods to improve individual productivity.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
Budtender
Earthgift Cannabis Dispensary
Caguas, Puerto Rico
10.2020 - 08.2021
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Verified proper customer identification, medical information and paperwork.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, and balancing drawers.
Receptionist
Alyeska Seafood inc.
Dutch Harbor, AK
10.2020 - 05.2021
- Sorted incoming mail and directed to correct personnel each day.
- Answered and directed incoming calls using multi-line telephone system.
- Investigated and analyzed client complaints to identify and resolve issues.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Waitress
Kenny's Kitchen
Anchorage, AK
11.2015 - 03.2016
- Greeted customers, answered questions and recommended specials to increase profits.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
High School Diploma -
Bartlett High School
Anchorage, AK05-2015
Skills
- Proficient in multiple languages, including Spanish and English
- Organization and Time Management
- Ability to remain calm and professional under pressure
- Teamwork and Collaboration
- Attention to Detail
- Customer Relations
- Friendly and Helpful
Timeline
Apparel Team Lead
Dick's Sporting Goods, Inc
11.2023 - Current
Budtender
Earthgift Cannabis Dispensary
10.2020 - 08.2021
Receptionist
Alyeska Seafood inc.
10.2020 - 05.2021
Waitress
Kenny's Kitchen
11.2015 - 03.2016
High School Diploma -
Bartlett High School