Anicia Arevalos
Boise,ID
Summary
I’m an oriented sales professional with a track record of exceeding sales targets and building strong customer relationships. Skilled in providing exceptional customer service and adapting to fast-paced environments. Experienced in retail sales, cash handling, and team leadership. Possesses excellent communication and organizational skills, with a strong focus on achieving goals and delivering results.
Overview
7
7
years of professional experience
Work History
Account Manager
United Site Services
Meridian
01.2025 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Coordinated cross-functional teams to deliver tailored solutions that meet client needs effectively.
- Analyzed market trends and client feedback to identify opportunities for account growth and improvement.
- Led contract negotiations, ensuring terms aligned with company objectives and client expectations.
- Monitored account performance metrics to ensure alignment with business goals and drive results.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
T mobile Sales Representative
Wireless Vision, LLC
Boise, ID
03.2023 - Current
- Retail sales representative
- Position consists of being personable and interacting with our customers getting them the help or services they need
- Developed and maintained strong customer relationships and networks within designated sales territory
- Adapted to and remained flexible in changing, fast-paced work environment.
- Back of the house operations such as opening/closing tills, making sure our team meets the stores goals, training our new hires, and sitting in on interviews.
Crew Member
Dairy Queen
Burley, ID
02.2021 - 02.2023
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Cleaned and sanitized store restroom areas and stalls.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Unloaded morning and afternoon shipments
Sales Associate
Family Dollar
Burley, ID
05.2021 - 12.2021
- Organized merchandise displays to promote higher levels of customer engagement.
- Assisted with training and mentoring new team members.
Sales Associate/Cashier/Customer Service
Bealls Stores
Burley, ID
09.2019 - 06.2020
- Met merchandising standards by keeping store stocked and products faced.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Kept work area clean, organized and free of clutter at all times.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Waitress/Server/Cashier/Cook
Burley burger
Burley, US
05.2018 - 07.2019
- Restocked condiments, silverware, and napkins throughout the shift as needed for optimal guest satisfaction.
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment.
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.
- Delivered accurate checks and processed bill payments in POS system.
Education
High school diploma - undefined
Isucceed Virtual High School
Burley, ID05.2022
Skills
- Customer Service
- Crew Member
- Food Service
- Cashiering
- Freight Experience
- Food Preparation
- Cleaning Experience
- Kitchen Experience
- Host/Hostess
- Cooking
- Serving Experience
- Retail Sales
- Communication skills
- Sales
- Organizational skills
- Cash handling
- Computer skills
- Banking
- Bilingual
- Microsoft Office
- Inside sales
- Dishwashing
- Negotiation
- Microsoft Excel
- Account management
- Customer relationship management
- Goal oriented
- Honest and dependable
- Reliable and responsible
LANGUAGES
Spanish
Bilingual
ASSESSMENTS
Customer focus & orientation, Proficient, 2024-06-01, Responding to customer situations with sensitivity. Full results: Proficient.
Timeline
Account Manager
United Site Services
01.2025 - Current
T mobile Sales Representative
Wireless Vision, LLC
03.2023 - Current
Sales Associate
Family Dollar
05.2021 - 12.2021
Crew Member
Dairy Queen
02.2021 - 02.2023
Sales Associate/Cashier/Customer Service
Bealls Stores
09.2019 - 06.2020
Waitress/Server/Cashier/Cook
Burley burger
05.2018 - 07.2019
High school diploma - undefined
Isucceed Virtual High School