Vice President of Mortgage Lending
US Dept of Commerce Federal Credit Union
, Remote
03.2021 - Current
- In operational leadership, ensuring efficient mortgage lending operations
- Managed mortgage loan production quality and directed mortgage originators
- Supervised key functions, including underwriting, processing, escrow, servicing, secondary market, and asset recovery
- Collaborated with the VP of Mortgage Lending to diversify interest and fee revenue
- Led day-to-day mortgage lending functions and developed staff and processes for portfolio growth
- Oversaw the Encompass loan origination system, ensuring regulatory compliance and efficiency
- Directed quality control processes, facilitated training, and represented the Bank in industry groups
- Implemented new systems to enhance operational efficiency.