Jessica Paquette
Taunton,MA
Summary
Successful Mortgage Originator looking to make a lifestyle change. Looking back at the past 23 years, I attribute my success to a high level of customer service. This is achieved by an ability to connect with a wide variety of clients, demonstrating the value of a product or service and then setting the proper expectation of what is required to complete the transaction. Listen to a customer, asking the right questions and providing a way to achieve their goal leads to happy repeat customers who sends you more customers.
Overview
8
8
years of professional experience
Work History
Vice President of Mortgage Lending
Guaranteed Rate Affinity
Boston, MA
10.2015 - Current
- Analyze financial information provided by customers, research and evaluate the various loan products for eligibility, and determine the best fit for each customer based on their stated objective.
- Negotiate terms and conditions of loan products with customers.
- Provide support including education, marketing strategies and cultivating leads with affiliated real estate agents and offices.
- Maintain a thorough knowledge of current lending regulations, policies and procedures to remain compliant.
- Ensured compliance with federal and state laws when originating mortgages.
- Negotiate loan terms and conditions with customers.
Education
Associate of Science - Business Administration
Bristol Community College
Fall River, MA06-2000
Professional Training
09-2001
Skills
- Effective Communication Skills
- Negotiation Experience
- Customer Service Focused
- Cognitive Skills needed for Problem Solving
- Proficient with MicroSoft Office
- Ability to track and meet deadlines
- Mortgage Lending Law
Hobbies
- AVID RIDER. I have been riding since 2003. In 2020 my husband joined the Blue Knights LEMC and now we are very active with the club.
References
References available upon request.
Timeline
Vice President of Mortgage Lending
Guaranteed Rate Affinity
10.2015 - Current
Associate of Science - Business Administration
Bristol Community College
Professional Training